Stylist
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The Webster US LLC
New York, NY, US
Summary
The stylist is responsible for driving store sales through active clienteling, expert product knowledge, and providing high-level customer service. They also manage daily store operations, including inventory maintenance, visual merchandising, and POS transactions.
Job Description
Position Summary
The stylist is responsible for contributing to the store sales by providing The Webster’s experience level of customer service to all clients, building rapport with clients, supporting the management team and representing The Webster in all its aspects consistently
Essential Duties:
Sales & Client Service
- To know and achieve your, and the store’s daily, weekly, monthly and annual sales plan.
- Demonstrate knowledge and understanding of different sales techniques, such as cross selling, and adding on in order to drive your sales and KPIs.
- Demonstrate selling skills to actively develop new clients and further develop existing client relationships
- Demonstrate behaviors that reflect the company principles and culture.
- Manage individual client database to standard and generates sales utilizing the client book through appointments and daily correspondence with clients
- Demonstrate strong product knowledge; keeps updated in all brands bio and aesthetic, and fashion trends
- Demonstrate high degree of professionalism in communication, attitude and teamwork with clients, peers and management team
- Demonstrate proper etiquette when communicating with internal and external clients (i.e. in-person, phone, e-mail, and written communication), returns, repairs and alterations
Policies, Procedures and Compliance
- Adhere to the Employee Handbook
- Understand and perform all POS functions accurately, professionally and within Company guidelines
- Adheres to all Company Policies & Procedures
- Understand and comply with PCI compliance policy and regulations
- Possess a strong knowledge of the alteration process and fitting a client for alterations
- Adheres to Security, Health and Safety regulations
- Maintain the appearance of the store according to The Webster visual standards
- Demonstrate high level of quality in work, attendance and appearance
- Ability to work varied hours, nights, days and weekends to support the business needs
Back of House
- Maintain store, employee area, stockroom and bathroom to Company standards
- Assist in the preparation and execution of stores physical inventories and actively participates in resolving inventory discrepancies
- Maintain standards of cleanliness and organization
- Actively contribute and support in non-selling activities and loss prevention initiatives.
- Replenish stock and maintain high standards of merchandise and product presentation
- Maintain your designated ‘area of responsibility’
Additional responsibilities may be assigned at the discretion of leadership
Laure Hériard Dubreuil opened The Webster's flagship location in 2009 at 1220 Collins Avenue in South Beach, Miami. Originally the Webster Hotel, the 20,000 square-foot Art Deco building was built in 1939 by architect Henry Hohauser. Hériard Dubreuil, who grew up in Paris and worked as a top merchandiser for Balenciaga and Yves Saint Laurent before founding The Webster, kept the name but reimagined the three-story interior as a women's and men's multi-brand luxury retailer designed with vibrant intimacy to resemble a residential space.
"The idea was a place where you can feel very comfortable," says Hériard Dubreuil of The Webster's concept. "It's a place to spend time. You arrive, you take off your shoes, you're at someone's house, or you're in your gigantic closet, and you can try everything." Rather than organize the store according to brand, Heriard Dubreuil merchandised it as if it were a personal wardrobe, mixing big brands with the emerging, arranging everything intuitively by mood, which was revolutionary at the time. Her instinctive, warm touch lured an impressive brand matrix, including Balenciaga, Bottega Veneta, Chanel, Celine, Saint Laurent, and loyal customers.
A decade after the Miami flagship opened, The Webster has expanded to eleven additional locations in Bal Harbour, Houston, Costa Mesa, New York City, Los Angeles, Montecito at Rosewood Miramar Beach, Palm Springs, New Jersey, Atlanta, and most recently Austin and Las Vegas at Fontainebleau Las Vegas. Each store has its own distinctive energy, unified by Heriard Dubreuil's uncompromising vision of good energy, good fashion, good fun, and Miami's sunny spirit. The retailer has become a destination for exclusive collaborations with brands such as Marine Serre, Bottega Veneta, and Canada Goose, and permanent partnerships with David Mallett and Augustinus Bader, who both operate studios out of The Webster's SoHo location.
Founded
2009
Company size
51-200 employees
Industry
Retail Luxury Goods and Jewelry
Org type
Privately Held
Headquarters
Miami, Florida
Laure Hériard Dubreuil opened The Webster's flagship location in 2009 at 1220 Collins Avenue in South Beach, Miami. Originally the Webster Hotel, the 20,000 square-foot Art Deco building was built in 1939 by architect Henry Hohauser. Hériard Dubreuil, who grew up in Paris and worked as a top merchandiser for Balenciaga and Yves Saint Laurent before founding The Webster, kept the name but reimagined the three-story interior as a women's and men's multi-brand luxury retailer designed with vibrant intimacy to resemble a residential space.
"The idea was a place where you can feel very comfortable," says Hériard Dubreuil of The Webster's concept. "It's a place to spend time. You arrive, you take off your shoes, you're at someone's house, or you're in your gigantic closet, and you can try everything." Rather than organize the store according to brand, Heriard Dubreuil merchandised it as if it were a personal wardrobe, mixing big brands with the emerging, arranging everything intuitively by mood, which was revolutionary at the time. Her instinctive, warm touch lured an impressive brand matrix, including Balenciaga, Bottega Veneta, Chanel, Celine, Saint Laurent, and loyal customers.
A decade after the Miami flagship opened, The Webster has expanded to eleven additional locations in Bal Harbour, Houston, Costa Mesa, New York City, Los Angeles, Montecito at Rosewood Miramar Beach, Palm Springs, New Jersey, Atlanta, and most recently Austin and Las Vegas at Fontainebleau Las Vegas. Each store has its own distinctive energy, unified by Heriard Dubreuil's uncompromising vision of good energy, good fashion, good fun, and Miami's sunny spirit. The retailer has become a destination for exclusive collaborations with brands such as Marine Serre, Bottega Veneta, and Canada Goose, and permanent partnerships with David Mallett and Augustinus Bader, who both operate studios out of The Webster's SoHo location.
Founded
2009
Company size
51-200 employees
Industry
Retail Luxury Goods and Jewelry
Org type
Privately Held
Headquarters
Miami, Florida
