Studio Sales & Membership Advisor
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Stretch Zone - 1175
Folsom, CA, US
Summary
The Studio Sales & Membership Advisor is responsible for converting guests into members through effective sales communication and providing exceptional customer service. They also manage daily studio operations, perform community outreach, and maintain high service standards to ensure member retention.
Job Description
At Stretch Zone, wellness is our top priority. As a Studio Sales & Membership Advisor , you will inspire and support individuals in achieving their goals through our innovative membership model centered around practitioner-assisted stretching. You’ll engage with members, guests, and prospective clients both in-studio and throughout the community.
Responsibilities & Expectations:
Membership Sales
- Convert guests into valued members by confidently communicating Stretch Zone’s benefits and executing our sales close process.
Customer Service
- Greet every visitor with a smile, schedule appointments, answer calls, and resolve member concerns with professionalism and care.
Member Retention
- Follow daily operation guides, provide exceptional service, and maintain consistent follow-ups to support long-term member success.
Sales Goals
- Highlight the value of practitioner-assisted stretching and uphold our high service standards. Encourage add-ons and upgrades.
Team Culture
- Foster positive, supportive, and professional relationships with members and colleagues. We are very collaborative and innovative.
Outreach & Community Engagement
- Source and connect with leads at events and through cold canvassing with confidence, warmth, and professionalism.
Qualifications:
- 2+ years of membership sales or concierge experience strongly preferred. (Retail/cashier experience does not count).
- Strong communication skills and a consistently positive mindset. Ability to stay excited about what we offer while making 50+ phone calls per day.
- Self-motivated, innovative, and empathetically determined. You must be able to work independently and with teammates, using your training and sound judgment to make client-centered decisions.
- Ability to commit to a schedule including 3–4 weekday afternoon/evening shifts, two or more Saturdays per month, and occasional morning/afternoon availability for events or studio coverage.
About Stretch Zone
Using patented and proprietary equipment, certified Stretch Zone practitioners follow science-based protocols to position, stabilize, and manipulate muscles, leveraging neuromuscular principles to deliver effective results.
Client Benefits
- Enhanced athletic performance and range of motion
- Reduced stiffness and tightness
- Improved reaction time and athletic performance
Learn more about Our Method: Explore Practitioner-Assisted Stretching | Stretch Zone Method
Apply TodayA highly qualified candidate can expect to begin work within one week of applying. Our hiring process starts with a phone screening. Please be prepared to share what you know about Stretch Zone and our method—we will ask during the call.
Stretch Zone is the first and fastest-growing stretch franchise and the only stretch franchise validated by research. Stretch Zone utilizes a patented strapping system on proprietary tables to position, stabilize, and isolate muscles. This gives our certified practitioners an extra set of hands to gradually adjust your stretch reflex and retrain the nervous system for optimal results.
With more than 425 studios open across the US and Canada, and rapidly expanding, our trained practitioners help members: Move Better, Increase Energy, Improve Sleep, and Reduce Discomfort.
Founded
2004
Company size
11-50 employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
Fort Lauderdale, Florida
Stretch Zone is the first and fastest-growing stretch franchise and the only stretch franchise validated by research. Stretch Zone utilizes a patented strapping system on proprietary tables to position, stabilize, and isolate muscles. This gives our certified practitioners an extra set of hands to gradually adjust your stretch reflex and retrain the nervous system for optimal results.
With more than 425 studios open across the US and Canada, and rapidly expanding, our trained practitioners help members: Move Better, Increase Energy, Improve Sleep, and Reduce Discomfort.
Founded
2004
Company size
11-50 employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
Fort Lauderdale, Florida