Studio Operations Manager

*This is a 3 month contract will with potential to go permanent. 

The Studio Operations Lead is the day-to-day operator of Formosa Casting Studio, responsible for ensuring seamless execution across all studio services including casting sessions, self-tape, headshots, podcasts, and events. This role focuses primarily on operational excellence (70% operational execution, 30% client-facing coordination), enabling the Studio Director to focus on business development and strategic growth. Reports directly to the Studio Director.

Required

• Experience managing casting studios, production crews, studio operations, or similar fast-paced facility environments

• Hands-on technical familiarity with casting workflows, camera operations, and studio equipment

• Proven ability to manage freelance and contract staff

• Strong organizational and problem-solving skills with a bias toward execution

• Comfort working within defined decision-making authority while proactively escalating when needed

Preferred

• Experience in a casting studio, production company, or similar entertainment environment

• Familiarity with studio scheduling, utilization tracking, and operational reporting

Success Metrics

• Studio utilization rates and booking efficiency

• Crew reliability and freelance roster depth

• Client satisfaction during sessions (NPS / direct feedback)

• Operational cost management within budget parameters

• Timeliness and accuracy of KPI reporting to Studio Director

Day-to-Day Studio Operations

• Own and manage all daily studio operations across casting, self-tape, podcast, headshot, and events service lines

• Develop, document, and continuously improve operational procedures and service standards; present to Studio Director for approval

• Maintain and optimize studio scheduling and booking logistics to maximize utilization

• Serve as the primary on-site presence ensuring sessions run on time and to standard

• Manage facility maintenance, equipment upkeep, and vendor relationships within approved budget parameters

Team Management

• Directly recruit, hire, schedule, and manage camera operators and freelance casting crew

• Set clear performance expectations and provide day-to-day direction to all studio staff

• Build and maintain a reliable freelance roster to ensure staffing continuity across service lines

Operational Metrics & Reporting

• Track and report studio utilization metrics, booking efficiency, and operational KPIs to the Studio Director

• Identify operational inefficiencies and propose corrective initiatives for Director approval

• Maintain accurate records of studio activity to support Director's business reviews with Talent Systems leadership

Vendor & Budget Management

• Manage approved vendor relationships and day-to-day procurement within defined budget guardrails

• Source and onboard temp staff and freelancers within established hiring parameters

• Escalate vendor or spend decisions exceeding authority thresholds to the Studio Director

Client Experience

• Ensure every client interaction reflects FCS's premium service standards

• Serve as the operational point of contact for clients during active sessions