Studio Crew, Pasadena
Boost your chances before you apply.
Equinox
Los Angeles, CA, US
Summary
Studio Crew members are responsible for providing top-tier hospitality, building community with riders, and maintaining studio operational excellence. They also assist with retail sales, class check-ins, and general studio maintenance to ensure a high-quality environment.
Job Description
Company Description
Who We Are
We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us—we’d love to have you
Our Mission
To foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we’ll work nonstop to embrace and create change. Because nobody is equal until everyone is equal.
Job Description
SoulCycle Studio Crew members are responsible for bringing the “Soul” of SoulCycle. Studio Crew part-time employees are committed to forging connections with our riders, provide top-tier innovative hospitality, and maintain the highest level of operational excellence all in the name of one goal: moving people to move the world. Studio Crew will demonstrate and uphold the values and vision of the company.
The Studio Crew part-time employee must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts.
The responsibilities and duties of the Studio Crew position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.
ROLES AND RESPONSIBILITIES:
Hospitality Champion & Community Builder
- Curate impeccable and personalized rider experiences through high-level customer service and hospitality
- Build community with riders so that you can anticipate their wants and needs
- Treat the studio as if you’re throwing a party at your home where every rider feels welcome
- Provide support to instructors for class check-in
- Be willing and able to assist in all first aid situations
Business Driver
- Actively participate in studio specific challenges aimed at driving paid rides, retail sales, and hospitality
- Upsell class packs, renewal memberships, retail, shoes, and water
- Drive studio goals through intentional selling
- Maintain product knowledge for retail operations
Team Player
- Assist Studio Management with daily tasks and projects
- Support with training and coaching new hires
- Develop interpersonal relationships with all staff to ensure efficiency and camaraderie
Studio Maintenance & Environment
- Maintain the distinct SoulCycle studio aesthetics, atmosphere, and culture
- Studio cleaning and prepping (bikes, weights,, floors, mirrors)
- Common area and bathroom and locker area cleaning (front desk, lockers, retail shelves, office & hallways)
Qualifications
- A love of the SoulCycle brand
- An innate love for taking care of humans
- Customer service experience
- The ability to prioritize and multi-task within a fast-paced environment
- An openness to receiving and delivering feedback
- A natural inclination to complete tasks and perform duties without direction
- A keen eye for detail
Pay Transparency $18.57 Hourly
Additional Information
For additional Information visit our Career Site: https://www.soul-cycle.com/careers/
Equinox Group is a high growth collective of the world’s most influential, experiential, and differentiated lifestyle brands that includes Equinox Fitness Clubs, SoulCycle, and Equinox Hotels
Equinox was built on the notion that fitness can empower a life well-lived and foster a strong community of high-performance individuals. Throughout its 30-year history, Equinox continues to lead and disrupt the category it singularly defined, operating over 100 full-service fitness clubs globally across major U.S. cities including New York, Los Angeles, Miami and San Francisco as well as London, Toronto and Vancouver, each featuring bespoke design in an unparalleled luxury environment.
Grounded in the core tenets of Movement, Nutrition and Regeneration and backed by a Health Advisory Board of industry-leading experts across these disciplines, Equinox provides a holistic lifestyle experience for its members with best-in-class offerings inclusive of signature Group Fitness classes, Personal Training, Pilates, Spa, apparel at The Shop, travel, and more.
In everything we do, we create the possibility for people to maximize the potential within themselves. We sweat the details. Our highly collaborative teams sweat the details to help each other deliver the Equinox experience that enables our members to achieve results.
At Equinox, we are looking for people who match our experience: to go further and want more. We aren’t just a company; we are a community vested in each other’s success. If you are a high performing individual who is passionate about winning and inspiring others, then we are excited to discuss career opportunities with you. Discover how you can dream big, work hard, and find your success with us.
To learn more please visit, https://careers.equinox.com
Founded
1991
Company size
10,001+ employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
New York, New York
Equinox Group is a high growth collective of the world’s most influential, experiential, and differentiated lifestyle brands that includes Equinox Fitness Clubs, SoulCycle, and Equinox Hotels
Equinox was built on the notion that fitness can empower a life well-lived and foster a strong community of high-performance individuals. Throughout its 30-year history, Equinox continues to lead and disrupt the category it singularly defined, operating over 100 full-service fitness clubs globally across major U.S. cities including New York, Los Angeles, Miami and San Francisco as well as London, Toronto and Vancouver, each featuring bespoke design in an unparalleled luxury environment.
Grounded in the core tenets of Movement, Nutrition and Regeneration and backed by a Health Advisory Board of industry-leading experts across these disciplines, Equinox provides a holistic lifestyle experience for its members with best-in-class offerings inclusive of signature Group Fitness classes, Personal Training, Pilates, Spa, apparel at The Shop, travel, and more.
In everything we do, we create the possibility for people to maximize the potential within themselves. We sweat the details. Our highly collaborative teams sweat the details to help each other deliver the Equinox experience that enables our members to achieve results.
At Equinox, we are looking for people who match our experience: to go further and want more. We aren’t just a company; we are a community vested in each other’s success. If you are a high performing individual who is passionate about winning and inspiring others, then we are excited to discuss career opportunities with you. Discover how you can dream big, work hard, and find your success with us.
To learn more please visit, https://careers.equinox.com
Founded
1991
Company size
10,001+ employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
New York, New York
