$10/hr
34d ago
Student Worker - IT Help Desk
Boost your chances before you apply.
Delaware Valley University
Doylestown, PA, US
Summary
The student worker will assist with IT Help Desk operations by troubleshooting computer issues, installing software, and maintaining equipment inventory. They will also provide on-campus support by setting up hardware and assisting faculty and students with technical processes.
Job Description
Job Summary:
Students will assist with Help Desk operations, by assisting staff to deploy and maintain university computer equipment and communicate information/processes with students, staff and faculty at the Help Desk.
Essential Duties and Responsibilities:
- Answering calls at the Help Desk.
- Entering tickets in the Help Desk system.
- Setting up equipment in various on-campus locations.
- Installing software and basic computer troubleshooting.
- Assisting students and faculty with computer operation.
- Cleaning equipment and changing printer toner cartridges.
- Transporting equipment throughout campus.
- Recording and maintaining inventory records.
- Assisting the Telecommunications team with wiring or other projects.
- Other duties as assigned
Education Employment eligibility:
- Currently enrolled Delaware Valley University student
- Must be authorized to work in the United States and provide required documentation to verify identity and employment eligibility
Preferred Knowledge, Skills and Abilities:
- Students must be able to carry monitors, computers, printers, and other equipment for on-campus transport. Up to 50 lbs.
- Computer experience recommended will train for all job functions.
- Occasionally lifting 25 lbs or more
Physical Requirements and Working Conditions:
- Prolonged periods of sitting at a desk and working on a computer.
- Must hold valid driver’s license (to drive the golf cart)
