Student Services Coordinator - Desert Hot Springs

Job Details: Job Location: Desert Hot Springs EPIC - Desert Hot Springs, CA, Salary Range: $22.00 - $22.00Hourly, Position Summary

Under indirect supervision the Student Services Coordinator serves as on-site and remote liaison and facilitator between the program activities and students. Maintains detailed records of students enrolled into the programs. Collaborates with the community in the achievement of program goals and funding objectives. Additionally, must possess the ability to work in a team-oriented environment.
Key Responsibilities

Assist in the recruitment and orientation activities for programs.
Ensure that the CASAS appraisals, pre-test, and post-test materials are prepared and administered in a timely manner.
Communicate regularly with the Administrative Offices and ensure all CASAS paperwork is delivered within the specified due date.
Provides on-site and remote support for students.
Provide stellar customer service by greeting visitors and answering all incoming telephone calls.
Assist students with basic technical issues.
Represent and market the various programs to the target community/region.
Serve as a resource to the community by informing of program related activities and issues.
Analyzes and monitors some of the student recruitment, retention, and average daily attendance (ADA).
Report weekly and monthly activity reports to Supervisor.
Manage and maintain physical and electronic student files in a central, organized manner.
Maintain productive working relationships with external community organizations.
Initiate purchases and distribution of materials and supplies.
Student enrollment and registrations into various programs
Collaborate with all site staff in maintaining the site clean and organized
Be in compliance with the county health department regulations for NSLP (National School Lunch Program).
Collaborate with Instructors and teachers to ensure a positive student experience.
Perform clerical duties, office maintenance and upkeep to optimize site operations.
Properly store meals, keep constant rotation of food and track inventory to reduce food waste.
Document and track the distribution of technological devices to students.
Submit all student enrollments/registrations, transcripts and student requests to the appropriate departments in a timely manner.

Knowledge, Skills, and Competencies

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a high-paced and at times stressful environment.
Ability to exercise considerable tact and courtesy in frequent contact with the public.
Proficient with Microsoft Office and Google Suite software.
Ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy

Qualifications: Minimum Qualifications

High School Diploma or GED required.
Bilingual in Spanish required.

Preferred Qualifications

AA degree or some college experience preferred.
At least two (2) years of related experience preferred.