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Salary Unstated 38d ago

Student Employment: Masonicare Resident Delivery Intern - AY 26/27

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Quinnipiac University

Hamden, CT, US

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Summary

The intern will coordinate resident delivery requests, maintain accurate tracking, and ensure professional communication with staff and residents. They will also assist with inventory management and participate in process improvement initiatives to enhance the resident experience.

Job Description

Job Title: Masonicare Resident Delivery Intern
Department: Office of Community Engagement
Student Employment Type: Federal Work-Study        
Responsibilities:
  • Coordinate delivery requests and ensure timely, accurate delivery of resident orders with appropriate tracking.
  • Communicate professionally with residents, nursing staff, and other departments to facilitate smooth delivery operations.
  • Help identify opportunities to improve the efficiency, accessibility, and resident experience of the delivery program.
  • Participate in the testing and evaluation of new processes, procedures, and service enhancements.
  • Collect feedback from residents and staff to support continuous program improvement.
  • Assist with inventory awareness and coordination between the Convenience Store, Gift Shop, and delivery service.
  • Maintain confidentiality of resident information and adhere to organizational policies and HIPAA guidelines.
  • Provide exceptional customer service by responding to resident needs in a courteous, respectful, and timely manner.
  • Support special projects and administrative tasks related to the delivery service initiative.
Qualifications:
  • Current enrollment in a program related Business Administration, Healthcare Administration, Management, Public Health, or a related field preferred.
  • Past experience in retail, customer service, food service or delivery services preferred, but not necessary.
  • Interest in working with older adults in a healthcare or long-term care setting.
  • Positive, creative, and dependable
  • Strong interpersonal, communication, organization, and customer-service skills.
  • Ability to follow directions, work as part of a team, and assist with light program setup.
Hours of Position:
  • Flexible schedule arranged with the supervisor around the student's class schedule; hours may vary based on department needs and approved events.
Required Documents for Application: Cover Letter, Resume and Semester Class Schedule
Instructions to Applicants: Click Apply at the top of the page. Complete the required application.

About the company

Quinnipiac University

The official account of the physical therapy program at Quinnipiac University.

Company size

1,001-5,000 employees

Industry

Higher Education

Org type

Nonprofit

Headquarters

Hamden, Connecticut

About the company

Quinnipiac University

The official account of the physical therapy program at Quinnipiac University.

Company size

1,001-5,000 employees

Industry

Higher Education

Org type

Nonprofit

Headquarters

Hamden, Connecticut