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Salary Unstated 37d ago

Student Employment: Masonicare IT Junior Analyst - AY 26/27

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Quinnipiac University

Hamden, CT, US

Part-time Temporary On-site

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Summary

The student will assist end users and staff with basic IT troubleshooting, system access, and technology needs. They will also document incidents, monitor service tickets, and support application upgrades and equipment maintenance.

Job Description

Job Title: Masonicare IT Junior Analyst
Department: Office of Community Engagement
Student Employment Type: Federal Work-Study        
Responsibilities:
  • Assist end users with basic troubleshooting involving system access, workflows, navigation, and functionality.
  • Support nurses, clinicians, therapists, providers, and administrative staff with routine technology needs.
  • Assist with account setup, access requests, role-based permissions, and onboarding technology tasks.
  • Document incidents, troubleshooting steps, system procedures, and commonly used solutions.
  • Help monitor and update IT service tickets while providing professional customer service.
  • Support application upgrades, user acceptance testing, workflow validation, and enhancement projects.
  • Assist with connected devices, workstations, printers, mobile devices, and other approved equipment.
  • Follow HIPAA, privacy, security, and confidentiality requirements when working with systems and information.
Qualifications:
  • Interest in information technology, information systems, cybersecurity, or healthcare technology.
  • Basic technical troubleshooting and problem-solving skills.
  • Strong communication, documentation, organization, and customer-service skills.
  • Ability to learn new systems, follow procedures, protect confidential information, and ask for guidance
Hours of Position:
  • Student will be expected to work up to 6 hours per week between the hours of 9am – 5pm Monday through Friday. 
Required Documents for Application: Cover Letter, Resume and Semester Class Schedule
Instructions to Applicants: Click Apply at the top of the page. Complete the required application.

About the company

Quinnipiac University

The official account of the physical therapy program at Quinnipiac University.

Company size

1,001-5,000 employees

Industry

Higher Education

Org type

Nonprofit

Headquarters

Hamden, Connecticut

About the company

Quinnipiac University

The official account of the physical therapy program at Quinnipiac University.

Company size

1,001-5,000 employees

Industry

Higher Education

Org type

Nonprofit

Headquarters

Hamden, Connecticut