Student Aide (Work Study) - Office of Student Financial Assistance
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Harper College
Palatine, IL, US
Summary
The student aide will assist the Office of Student Financial Assistance by answering student inquiries via email and phone, performing data entry, and managing office tasks. They will also support campus events and help staff with various administrative projects.
Job Description
Responsibilities
Duties of Position:
- Answer student questions through email using our Salesforce system
- Use a script to complete high volume calling campaigns
- Analyze reports and data entry
- Help staff campus events
- Answer phone calls from students as needed
- Assist OSFA staff with projects
- General office duties include copying, filing, document intake and scanning
- Other duties as assigned
Education Requirements: In order to apply for this position, you must be a current Harper College student, enrolled in at least six credits per semester (three credits for Summer), and be in good academic standing.
Experience Requirements:
- Detail oriented and organized
- Able to meet deadlines
- Fast learner
- Reliable
- Strong communication and phone skills
- Microsoft Word and Excel skills a plus
Schedule Information:
OSFA will work together with the student aide to determine a weekly schedule based on student's availability. Students cannot work during scheduled class time. Flexible schedule but must have availability to work during our regular open hours of Monday-Friday 8am-4:30pm. Maximum of 20 hours per week.
Maximum hours per week: 20
