Student Administrative Assistant (Receptionist) (Open to Work-Study and Non-Work Study)

Job Posting Title:

Student Administrative Assistant (Receptionist) (Open to Work-Study and Non-Work Study)

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Hiring Department:

Texas Performing Arts

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

10

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FLSA Status:

Non-Exempt from FLSA

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Earliest Start Date:

Aug 03, 2026

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Position Duration:

Expected to Continue Until May 31, 2027

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

This is a part time student position at Texas Performing Arts. Both work study and non-work study students are encouraged to apply. Position is available to continue throughout student tenure.

Why Work for Texas Performing Arts?

• Real world experience working in a non-profit arts presenter.

• Opportunities for advancement, wage increases, and growth in responsibilities.

• Professional development opportunities and support.

About Texas Performing Arts

Texas Performing Arts (TPA) is the professional arts presenting and producing program of The University of Texas at Austin. One of the largest and most active university-based performing arts centers in the U.S., TPA is an anchor institution in Austin’s arts, cultural, and entertainment landscape. TPA operates venues on the UT campus including Austin’s largest theater, Bass Concert Hall. Its public programs include Broadway in Austin; an international season of dance, theater, music and more; and the Texas Welcomes series of national touring artists. TPA is part of UT’s College of Fine Arts and engages students across the university in creative experiences.

Purpose

This position serves as a first contact for clients and customers. The Receptionist answers questions, provides direction, and offers clerical support with general administrative tasks to the entire organization. The Receptionist will also assist with various tasks to improve the efficiency and flow of the back stage area. This posting is for consideration in the Administrative, Loading Dock, and/or Front of House Locations. Some duties and responsibilities are specific to one or the other area.

DUTIES AND RESPONSIBILITIES:

• Act as the first point of contact for guests entering the Bass Concert Hall lobby.

• Assist guests both in person and over the phone with issues relating to upcoming performances and general information about Texas Performing Arts.

• Greet guests as they enter, and remain attentive to answer any questions they might have.

• Have an overall understanding of Texas Performing Arts in order to transfer callers and respond to e-mails appropriately.

• Provide superior customer service, both in person and over the phone.

• Assist in routine data collection and processing.

• Perform data entry/retrieval functions, including the maintenance of existing data files.

• Represent Texas Performing Arts with a pleasant and professional demeanor through all interactions.

• Assist with shipping and receiving of packages for guest services

• Provide customer service for vendors and patrons with parking needs to the facility.

• Monitor the front of house area on show days by allowing and denying access to guests according to the rules of each show.

• Assist in setting lobbies up for events; moving furniture, setting up tables and chairs. 

• Provide clerical support, specifically with record keeping and data entry.

• Arrive on time for work and maintain a reliable attendance record.

• Dress appropriately for work in a casual, yet professional environment. Work on loading dock will require dealing with outside weather conditions.

REQUIRED QUALIFICATIONS:

• Availability to work scheduled shifts during normal business hours (M-F; 9-5)

• Excellent communication skills.

• Accuracy in spelling, grammar, and punctuation.

• Must be self-motivated, detail-oriented, and able to work with minimal supervision.

• Basic computer skills with a working knowledge of Microsoft Word and Excel.

• Strong independent and collaborative work ethic.

• Responsible, dependable, and punctual behaviors.

• Enjoy working with people of varied backgrounds.

• Proven ability to think quickly on one’s feet to solve challenges as they arise.

• Demonstrated ability to tactfully and professionally interact with professional artists and performers, as well as day-to-day interaction with departmental staff and contractors.

PREFERRED QUALIFICATIONS:

• The ability to lift 25 pounds regularly (not required for all possible locations)

• An interest in the performing arts.

• An interest in venue operations, volunteer coordination, and/or customer service.

• Previous customer service work.

Driving Required

No

Salary Range

$13.00/hour

Working Conditions

• Repetitive use of a keyboard at a workstation. Prolonged screen time.

• Significant in person, over the phone, and written communication with members of the public

• Physically able to lift and carry objects up to 25 pounds.

• Works independently and unsupervised on a regular basis.

• Work collaboratively as member of a team with people of varied backgrounds.

Work Shift

• Standard 8am – 5pm office hours.

• Some night and weekend work available in relation to performances and events.

Required Materials

• Resume/CV

• Cover letter/Letter of Interest

• Fall semester availability

• Copy of work study award, if applicable

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Please make sure you meet all the required qualifications and you can perform all of the essential functions with or without a reasonable accommodation.

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Retirement Plan Eligibility:

Students in this position may choose to enroll in the UTSaver voluntary retirement programs.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.