Strategic Sourcing Manager

About the team

As a Sourcing Manager, you will drive the development and execution of complex sourcing strategies for high-impact categories, managing spend and supplier relationships, collaborating with executive leadership and cross-functional teams to deliver value with strategic suppliers, drive innovation, and ensure alignment with Zillow’s business goals. Your responsibilities include leading sourcing projects, mentoring team members, and championing process improvements and supplier sustainability initiatives. By applying advanced sourcing knowledge and building strong partnerships with internal and external stakeholders, you will drive significant cost savings, supplier innovation, and risk mitigation for Zillow. Your ability to lead complex negotiations, manage large-scale projects, and influence executive decision-making will position Zillow as a leader in sourcing. Through your ability to analyze complex data, influence executive decision-making, and champion best practices, you will directly contribute to Zillow’s growth, innovation, and competitive advantage.

About the role

Essential Duties:

• Daily sourcing activities including contract negotiation, market research and supplier relationship management (SRM).

• Build relationships with suppliers to encourage innovation, and create structured agreements that optimize value and manage enterprise risk.

• Engage with business units to align on supplier strategy, and build effective plans to add new value.

• Drive the Negotiation Planning Process, including facilitating the Negotiation Planning kickoff meetings, coordinating updates on those negotiations at periodic intervals ensuring all stakeholders and leaders are up to date on Negotiation Status, Risks, Blockers, and Escalations required well ahead of renewals or new purchase decisions.

• Drive contract negotiations and engage appropriate team members, including Legal, Business Leadership, Strategic Sourcing, Financial Planning & Analysis (FP&A), Workforce Management, Procure to Pay and Strategic Operations, to propel successful partnerships and operational efficiency.

• Work with our Finance team to review, optimize, consolidate, and calibrate sourcing and procurement strategy to align with overall company objectives, and budgets

• Develop and implement standard supplier agreements and relevant amendments, supplier management best practices, and sourcing practices in the professional services area.

• Lead sourcing requests and events (complex and commodity), i.e. RFx’s, lead negotiations, facilitate contracting, and manage supplier relationships throughout sourcing requests or events. ($15M+ in annual total contract value)

• Research and identify savings and supplier optimization opportunities within Zillow’s current and future services needs while considering risk, overall supplier mix and opportunities to invest in innovative supplier capabilities.

• Collaborate with our Supplier Management team on Supplier Business Reviews, Scorecarding, Supplier Qualification, and Onboarding 

• Be a knowledgeable and reliable resource to provide information and guidance to our business stakeholders as a strategic sourcing advisor.

• Align with and report to your business partners on long term goals and objectives using baselines and metrics by hosting monthly/quarterly internal procurement deal roadmap reviews.

• Cultivate positive relationships at all levels across the business, from Senior or Executive Leadership to Individual Contributors to find strategic third party solutions. 

• Present across, and up through executive leadership on findings, strategies, solutions, successes, takeaways, metrics, and progress.

• Apply data analysis and comprehensive anecdotal feedback to evaluate the impact of new models on suppliersSupplier, customers, and Zillow Group.

• Excel in data-driven communications and recommendations, both internally and with suppliers 

• Educate stakeholders and suppliers on policy and guideline compliance.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $90,900.00 - $145,100.00 annually. This base pay range is specific to these locations and may not be applicable to other locations.

In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $86,300.00 - $137,900.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Who you are

• 5+ years of progressively responsible related experience in similar strategic sourcing/procurement role, with a strong understanding of technology, marketing, outsourcing services, complex consulting/advisory services, and/or related agreements.

• Excellent negotiation skills, with a demonstrable track-record of high performance in sourcing activities.

• Proficiency with sourcing and contract management software solutions.

• Ability to flex to changing priorities, learn on the fly, and pick up ad-hoc sourcing work when needed.

• Desire to dig deep to understand total cost of ownership (TCO), root causes, and systemic problems/opportunities

• Resourceful and able to successfully balance multiple priorities and meet timelines

• Must possess excellent process management mind-set; extensive experience developing and running sophisticated source selection processes (eg RFPs, RFQs, auctions)

• Ability to influence partners through communications  and presentations  to advance initiatives to desired outcomes

• Strong organizational, customer service and interaction skills, along with outstanding verbal and written communications; possesses the ability to communicate complex concepts clearly and persuasively across different audiences and varying leadership levels

• Ability to demonstrate a sense of urgency and attention to detail

• Ask “why” a lot, be curious, and a problem solver

  Preferred

• Demonstrated experience leading indirect sourcing strategies for People/HR organizations, including Talent, Total Rewards, People Operations, Learning & Development, and DEI, with ownership of complex, high-impact spend portfolios.

• Deep experience sourcing, negotiating, and managing enterprise-scale People/HR technology solutions, including HCM, ATS, LMS, payroll, benefits administration, performance management, and adjacent People Tech ecosystems.

• Proven ability to act as a strategic consultant to senior People/HR and People Technology leadership, advising on supplier strategy, market dynamics, operating models, cost optimization, and long-term workforce enablement.

• Track record of partnering with executive-level People and Technology stakeholders to translate workforce and business strategy into scalable sourcing approaches, optimized supplier portfolios, and measurable business outcomes.

• Experience driving complex, cross-functional People/HR sourcing initiatives that require strong change management, executive influence, and alignment across Finance, Legal, Technology, and Procurement.

• Bachelor's degree or equivalent, in Data Analysis, Supply Chain Management, Accounting, Engineering, or Business Administration preferred. An equivalent combination of related education and experience may be substituted for the above stated minimums excluding High School Diploma, GED, Licenses, or Certifications.

• Preferred certifications include Lean Six Sigma, Project Management Professional (PMP), Certified Sourcing Professional (CSP), Certified Professional in Supply Management (CPSM), Certified Purchasing Manager (CPM), ITIL, APICS, and certifications from the Project Management Institute (PMI).

• Preference for candidates with sourcing and negotiation experience in banking or regulatory environments, specifically the mortgage and title & escrow lines of business or in Developer Engineering Technology

• Knowledge of Procurement tools like ZIP, Workday Strategic Management, etc and implementation/change management of these tools.

• Strong Tableau, Excel, and AI proficiency with advanced data analytics and reporting experience is preferred.

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help people navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company reshaping an industry and helping more people make home a reality.

How we work is a key part of that transformation. Through Cloud HQ, our strategic approach to distributed work, most employees have the flexibility to work from wherever they’re most productive—enabling us to move fast, stay connected and deliver on our people promise. 

Zillow is honored to be recognized among the best workplaces in the U.S. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2026, and included on TIME’s America’s Best Companies 2026 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.