Strategic Proposal Strategy & Operations Manager

I. Job Summary

Leads the Proposal and Contract Strategy function within the Area, driving successful municipal proposal responses, contract renewals, franchise retention, and revenue growth initiatives. Responsible for building a high-performing team that develops winning proposal strategies, enhances competitive positioning, and ensures successful execution of municipal business opportunities throughout the contract lifecycle.

II. Essential Duties and Responsibilities

• Leads and develops the Area Public Sector Proposal and Contract Strategy team.
• Oversees the development, coordination, and submission of RFP, RFQ, and proposal responses for multiple sales segments.
• Drives proposal strategy for new business opportunities, contract renewals, and municipal growth initiatives.
• Partners with Area, District, Corporate, Legal, Finance, Operations, and Pricing teams to develop competitive and differentiated proposals, processes and standards.
• Identifies winning strategies and value propositions that strengthen WM's competitive position and increase proposal success rates.
• Establishes proposal management processes, content libraries, best practices, and governance standards to improve efficiency and proposal quality.
• Builds and maintains tools, templates, and resources that enable consistent, high-quality proposal development across the organization.
• Coaches and develops team members to improve proposal writing, project management, presentation development, and strategic thinking capabilities.

Growth & Strategy

• Evaluates municipal contracts, franchise agreements, and market opportunities to identify revenue growth opportunities.
• Supports strategic planning efforts for Area Public Sector Services.
• Develops recommendations for retention, expansion, pricing, and service enhancement strategies.
• Identifies contract optimization opportunities that improve financial performance and customer value.
• Collaborates with Finance and Pricing teams to support business cases, financial modeling, and municipal growth strategies.

Contract Negotiations

• Understand contract negotiations and drafting of municipal contracts and amendments.

III. Qualifications 

Must live and work in the U.S.

A. Required Qualifications 

• Bachelor's Degree or equivalent experience in Public Administration, Business Administration, or similar area of study
• Master's Degree or equivalent experience in Public Administration, Business Administration, or similar area of study
• 7 years managing, reviewing, monitoring, and/or negotiating contracts or other similar legal documents.

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

The expected base pay range for this position across the U.S. is $96,700 - $143,750.  This range represents a good faith estimate for this position.  The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. 

V. Benefits 
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site. 

If this sounds like the opportunity that you have been looking for, please click Apply.

ABOUT WM

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.