Store Clerk Retail PT

Job Details: Job Location: Upland Service Center - Upland, CA, Position Type: Part Time, Salary Range: $18.50 - $20.00Hourly, Job Shift: Day, Company Overview

Girl Scouts of Greater Los Angeles (“GSGLA”) is the largest girl-serving nonprofit organization in the Los Angeles region. Our mission is to build girls of courage, confidence, and character, who make the world a better place. www.girlscoutsla.org.

Our core values of Integrity, Clarity of Purpose, Accountability and Respect represent how we behave on a day-to-day basis. These are the specific behaviors that are imperative and encouraged in our company culture. 

We are committed to building a diverse staff that reflects the communities we work alongside, and we value diversity, equity, and inclusion in our workplace.

We encourage all qualified individuals to apply, and strongly encourage people from underrepresented groups to apply. In addition, reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Position Summary

The Retail Store Clerk Southeast works in the Arcadia and Upland retail stores to sell Girl Scout Merchandise to our Troop Leaders and parents on behalf of our Girl Scouts.  This role keeps the shops looking inviting, full of product, and clean and takes direction from the Retail Sales Manager. 

Essential Duties & Responsibilities

Provide courteous, consistent, professional and knowledgeable customer service.  
Assist volunteers to complete their Girl Scout Merchandise purchases.    
Adhere to and support Store Policies.  
Be knowledgeable of the merchandise as it relates to the Program levels and answer volunteer’s questions.  Learn about new merchandise as it is developed and introduced. 
Educate the volunteer on the National Girl Scout Program Portfolio and its complimentary merchandise.    
Learn and understand from the Retail Store Manager the skills of excellent product placement techniques, and how to encourage additional sales.  
Learn & practice strong inventory control methods. Correctly counting in merchandise shipment to packing slip.    
Assist to complete cycle counts year-round, and in full physical count as needed.  
Understand the Girl Scout Leadership Experience and how the Retail Shop can motivate girls and parents to expand their participation.  
Other duties as assigned. 

Qualifications: Required Knowledge, Skills, and Abilities

Outstanding customer service and organizational skills.
Highly personable with the ability to reflect empathy to customers.
Ability to multitask.
Strong communication skills.
Dependable and self-motivated.
Effective time management skills with acute attention to detail.
Strong conflict resolution skills.
Excellent computer skills (understanding of Microsoft Outlook, Excel, Word, PowerPoint, social media).
Must be flexible, adaptable, and willing to thrive in an ever-changing/fast-paced environment.
Ability to spend time sitting, utilizing the computer, and standing and walking throughout the facilities for long periods in certain circumstances and dependent upon the fluctuating customer service/operational needs.
Ability to travel via personal vehicle or public transportation to various facilities throughout the region.
Ability to lift up to 15 pounds periodically, to include the ability to move boxes related to merchandise deliveries and stockroom organization.
May need to use a step stool or climb a ladder due to merchandising in-store and stockroom maintenance.
Able to perform this job safely, without endangering the health or safety of themself or others.

Recommended Education, Training and Experience

GED or High School diploma required. Some college experience is preferred.
Knowledge of Girl Scouting is highly desirable.

GSGLA Employee Requirements

Comply with state-mandated reporter training.
Attend GSGLA signature events and/or other activities as assigned.
Complete a Livescan check