Healthcare Staffing Coordinator Late nights M-F Bilingual (Spanish)
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Cross Country Healthcare
MO
Summary
The Staffing Coordinator provides first-level support to field staff and client facilities while managing staffing activities and open orders. They are responsible for fostering strong relationships between clients and personnel to ensure concerns are resolved in a timely manner.
Job Description
Cross Country is looking for top talent to join our team! We are a market-leading, tech-enabled workforce solutions and advisory firm with more than four decades of experience helping organizations solve complex labor and operational challenges. Recognized as a Top Place to Work by U.S. News & World Report and a Most Loved Workplace by Newsweek, Cross Country is committed to quality and excellence in everything we deliver. We were also the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction — a standard we continue to uphold today.
BASIC PURPOSE
The Staffing Coordinator provides the highest caliber of customer service to our field staff and to our client facilities.
ESSENTIAL FUNCTIONS
- Provide first level support to both field staff and facility customers
- Operate efficiently and effectively with a sense of urgency to carry out tasks on an individual basis and in a team setting
- Partner with clients to determine staffing requirements
- Offer assignments at client facilities to qualified field staff
- Manage all staffing activities between field staff and clients by calling, emailing, and utilizing other staffing platforms and tools
- Manage open orders and fill open shifts with qualified field staff
- Communicate all updates in a timely manner to both field staff and facility customers
- Remain aware of discrepancies in staffing schedule and report patterns to the managers and local office as necessary
- Develop and foster excellent relationships between clients and field personnel.
- Ensure field staff and/or client concerns are resolved in a timely manner; uphold our Company’s reputation by demonstrating standards of excellence.
- Perform all other duties as assigned by management.
QUALIFICATIONS
- 1-2 years’ experience, preferable in the staffing industry
- Must have strong computer and analytical skills, proficient with Microsoft Outlook. Database and/or automated program experience a plus
- Previous healthcare and/or call center experience preferred
- Bilingual (Spanish) required
Education: High school diploma or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
Company equipment(laptop, monitor, keyboard, mouse headset) will be provided directly to you for use during employment.
Benefits
Cross Country offers a competitive compensation, benefits, and wellness program, including Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance, 401(k) plan, Tuition Assistance, and Pet Insurance. The company offers a variety of Wellness options through Burnalong, which offers a robust online platform of classes and programs as well as local gym access.
Cross Country is an Equal Opportunity Employer (EOE) - Veteran/Disability
#IND123
Cross Country is a market-leading, tech-enabled workforce solutions platform and advisory firm with 38 years of industry experience and insight. We solve complex labor-related challenges for customers while providing high-quality outcomes and exceptional patient care. As a multi-year Best of Staffing® award winner, we are committed to an exceptionally high service to our clients and our homecare, education, and clinical and non-clinical healthcare professionals. Our locum tenens line of business, Cross Country Locums, has been certified by the National Committee for Quality Assurance (NCQA), the leader in healthcare accreditation, since 2001. We are the first publicly traded staffing firm to obtain The Joint Commission Certification, which we still hold with a Letter of Distinction.
Cross Country Healthcare is rated as the top staffing and recruiting employer for women by InHerSight. For two consecutive years, we have received the Top Workplaces USA award and were recently recognized as a recipient of the Top Workplaces Award for Innovation and Leadership by Energage. We have a history of investing in diversity, equality, and inclusion as a key component of the organization’s overall corporate social responsibility program. It is closely aligned with its core values to create a better future for its people, communities, and stockholders.
Company size
1,001-5,000 employees
Industry
Staffing and Recruiting
Org type
Public Company
Headquarters
Boca Raton, FL
Cross Country is a market-leading, tech-enabled workforce solutions platform and advisory firm with 38 years of industry experience and insight. We solve complex labor-related challenges for customers while providing high-quality outcomes and exceptional patient care. As a multi-year Best of Staffing® award winner, we are committed to an exceptionally high service to our clients and our homecare, education, and clinical and non-clinical healthcare professionals. Our locum tenens line of business, Cross Country Locums, has been certified by the National Committee for Quality Assurance (NCQA), the leader in healthcare accreditation, since 2001. We are the first publicly traded staffing firm to obtain The Joint Commission Certification, which we still hold with a Letter of Distinction.
Cross Country Healthcare is rated as the top staffing and recruiting employer for women by InHerSight. For two consecutive years, we have received the Top Workplaces USA award and were recently recognized as a recipient of the Top Workplaces Award for Innovation and Leadership by Energage. We have a history of investing in diversity, equality, and inclusion as a key component of the organization’s overall corporate social responsibility program. It is closely aligned with its core values to create a better future for its people, communities, and stockholders.
Company size
1,001-5,000 employees
Industry
Staffing and Recruiting
Org type
Public Company
Headquarters
Boca Raton, FL
