Staff Industrial Engineer

As a member of the ShipBob Team, you will... 

• Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place. 
• Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing. 
• Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward. 

Title: Staff Industrial Engineer – Supply Chain Operations 

Location: Remote but 50% travel is required. Remote in these states: AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI.  

Role Description: 

The Staff Industrial Engineer – Supply Chain Operations will pave the way for future supply chain flows within our facilities. This role will develop and design building layouts and product flows to optimize for exceptional merchant experience and high efficiency. The role will operate with autonomy and serve as the decision-maker regarding building design. Solid lean/six sigma and continuous improvement experience will accelerate ShipBob’s growth, and the Staff Industrial Engineer – Supply Chain Operations will guide this by developing new programs and providing training/guidance to eliminate waste in our processes.  

What you’ll do: 

• Develop new building layouts and designs to optimize ShipBob supply chain flows.  
• Evaluate current supply chain practices and identify those needing improvement. 
• Enforce quality control to reduce waste. 
• Improve the efficiency of fulfillment and transportation processes. 
• Evaluate employees’ tasks and responsibilities, identifying procedures or tools to improve productivity.  
• Investigate, evaluate, develop project estimates, financial proposals, and manage a variety of operational projects. 
• Facilitate and manage corrective and preventative action teams resulting from customer complaints, internal quality problems, and Continuous Improvement initiatives. 
• Provide technical support to operations by spending time on the floor learning processes, troubleshooting, and guiding and/or participating on multiple process improvement teams. 
• Coordinate with cross functional teams on new processes and equipment planning. 
• Deliver variation reductions utilizing Process Control methodology. 
• Define and document Standard Operating Procedures for new and modified processes. 
• Identify and work to remove barriers that slow or prevent successful attainment of process improvement project goals. 
• Manage process data collection and analysis as part of project tracking and completion. 
• Assist with establishing and tracking key operational metrics. 
• Follow Environmental, Quality, and Safety Management best practices and procedures. 
• Additional duties and responsibilities as necessary. 

What you’ll bring to the table: 

• Experience launching new greenfield operations facilities. 
• Degree in Industrial Engineering, Engineering, Data Science, or related field. 
• Excellent communication and presentation abilities. 
• Experience launching process automation to optimize efficiency. 
• Critical thinking and problem-solving skills. 
• Advanced knowledge of production machinery, processes, and standards. 
• Six Sigma Black Belt and knowledge of lean and continuous improvement concepts and processes preferred. 
• Experienced in project management. 
• Knowledge of Supply Chain processes and procedures. 
• Basic 2D/3D CAD software skills. 
• A minimum of 6-7+ years of professional experience in Industrial Engineering. 
• 50% travel required. 

Classification: Salaried, Exempt 

Reports to:  Senior Director, Fulfillment Operations

Perks & Benefits: 

• Medical, Dental, Vision & Basic Life Insurance 
• Paid Maternity/Parental Leave Program 
• Flexible Time Off Program 
• Paid Sick Leave and Paid Emergency Leave 
• Floating Holidays (2 days/year) 
• Wellness Days (1 day/quarter) 
• 401K Match  
• Competitive Salary and Performance Bonus 
• Variety of voluntary benefits, such as, short term disability 
• Referral Bonus Program 
• Fun Culture >>> Check us out on Instagram (@lifeatshipbob) 

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $113,130 - $188,550. 

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. 

About You: 

Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you. 

Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/). 

About Us:  

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. 

At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers.

We may use AI-powered tools during our interview process to support things like notetaking and organizing feedback so our teams can stay focused on getting to know you. These tools help create a more consistent and thoughtful experience. That said, every hiring decision is made by a human.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.