Sr Service Manager
Boost your chances before you apply.
My Melrose
TX
Summary
The Sr. Service Manager is responsible for leading the team to deliver exceptional customer service and maintaining professional store standards. Key duties include managing the sales floor, executing opening and closing routines, and developing associates.
Job Description
Job DetailsJob Location: 6 - Northwood Shopping Center - Houston, TX 77039Work where you can shop! We're looking for individuals with a passion for fashion that have what it takes to give our customers an exceptional in-store customer experience that will encourage them to return.
We appreciate the unique strengths and diversity of each individual, which makes us a great place to work and shop. Employees in all positions play a vital role in our business.
As the member of the management team, the Sr. Service Manager has responsibility for ensuring the team delivers excellent customer service while demonstrating a high degree of professionalism. A Sr. Service Manager is a role model and leads by example.
Primary Duties
Assist the Store Manager with the following tasks:
Manage the sales floor.
Keep up visual standards.
Perform opening and closing routines to include opening and closing of store and registers, execution of deposits and receipt of shipment,
Assist in developing associates at all levels.
Assist in building a team that works well together based on the needs of the store.
Follow and execute the direction and goals for the day/shift when associates arrive to work.
Incorporate Loss Prevention and Safety message into daily operations.
QualificationsREQUIREMENTS
Minimum of 6 months of management experience in retail or non-retail.
Retail experience a plus.
Strong interpersonal skills with a positive and engaging attitude.
Ability to train and directing others and developing associates at all levels.
Good organizational skills with attention to detail.
Ability to read and interpret floor plans, safety rules, operating and maintenance instructions.
Ability to perform cash register functions.
Ability to adjust priorities and manage time wisely in a fast-paced environment.
Ability to work a full-time schedule including nights, weekends and holidays as required.
Ability to move/handle/lift store merchandise.
Stylish with a love of fashion.
Benefits
Medical, Dental and Vision Plan
Employee Assistance Program
Life Insurance
Employee Discount
Paid Time Off
401(k) Plan with company match
Referral Program
Monthly Bonus Potential
We never stop our upward climb
The history of a family’s dream – the “MELROSE” DREAM
Melrose’s story is a classic American dream story. We are a company that traces it’s beginnings back to the ambitions and vision of an immigrant family, a husband and wife team, who came to the South of Texas to pour everything they had into a family business. Forty years and over a hundred store locations throughout the Southwestern United States later, their profitable and privately owned business stands as a monument to their ambition and success.
United Fashion of Texas, LLC, better known today as Melrose Family Fashions, was founded in the border town of McAllen, Texas in 1976 with one single store selling fashion apparel targeting the junior customer. As additional stores were opened throughout the south Texas region, the family relocated the corporate office and distribution center to San Antonio, Texas in 1991.
We are a growing company in an ever-changing industry. Headquartered in San Antonio, Texas, we operate over 100 stores in 5 states, shopping malls, strip centers and free standing buildings.
Throughout our 40+ years in operation we have continued to grow and have evolved from a junior fashion retailer to a family fashion based retailer by adding new departments that get us one step closer to being the destination store for your family and home.
The strategy of selling trendy fashions including shoes, electronics, lingerie, cosmetics, home goods and snacks at affordable prices for the whole family has propelled us forward despite a competitive marketplace. Our store concept and great in-store customer experience makes us a great one stop shop for quality affordable fashions for the entire family and home.
Come visit us today!
Founded
1976
Company size
1,001-5,000 employees
Industry
Retail
Org type
Privately Held
Headquarters
San Antonio, TX
We never stop our upward climb
The history of a family’s dream – the “MELROSE” DREAM
Melrose’s story is a classic American dream story. We are a company that traces it’s beginnings back to the ambitions and vision of an immigrant family, a husband and wife team, who came to the South of Texas to pour everything they had into a family business. Forty years and over a hundred store locations throughout the Southwestern United States later, their profitable and privately owned business stands as a monument to their ambition and success.
United Fashion of Texas, LLC, better known today as Melrose Family Fashions, was founded in the border town of McAllen, Texas in 1976 with one single store selling fashion apparel targeting the junior customer. As additional stores were opened throughout the south Texas region, the family relocated the corporate office and distribution center to San Antonio, Texas in 1991.
We are a growing company in an ever-changing industry. Headquartered in San Antonio, Texas, we operate over 100 stores in 5 states, shopping malls, strip centers and free standing buildings.
Throughout our 40+ years in operation we have continued to grow and have evolved from a junior fashion retailer to a family fashion based retailer by adding new departments that get us one step closer to being the destination store for your family and home.
The strategy of selling trendy fashions including shoes, electronics, lingerie, cosmetics, home goods and snacks at affordable prices for the whole family has propelled us forward despite a competitive marketplace. Our store concept and great in-store customer experience makes us a great one stop shop for quality affordable fashions for the entire family and home.
Come visit us today!
Founded
1976
Company size
1,001-5,000 employees
Industry
Retail
Org type
Privately Held
Headquarters
San Antonio, TX
