Sr. Manager, Pricing and Contracts

Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It's easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us.

Who is Harrow?

Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an incredible entrepreneurial company – where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow’s values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need.  We encourage you to learn more about Harrow and its unique culture to see if you’re the right person to help contribute as we build a truly exceptional company, one we are all so proud of!

Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including:

• An expanding Retina Portfolio including IHEEZO^®, TRIESENCE^®, BYOOVIZ^TM, and OPUVIZ^TM
• A broad Dry Eye Disease product line, led by VEVYE^® and bolstered by well-known adjacent ocular surface disease products such as FLAREX^® and FRESHKOTE^®
• A peri-operative Surgical product line, led by TRIESENCE^®, and BYQLOVI^TM
• A Rare and Specialty product line, which includes various high-need and utility products such as ILEVRO^®, NATACYN^®, and VERKAZIA^®
• A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01

Position Summary

The Sr. Manager, Pricing and Contracts leads the day-to-day administration of pricing strategy and contract lifecycle for ImprimisRx’s compounded product portfolio, ensuring contract terms, pricing structures, and customer agreements are accurate, compliant, and competitively positioned. Reporting to the Associate Director, Analytics and Commercial Operations, this role serves as a key operational partner to Sales, Finance, and Legal, translating contract terms into system configurations and analytics that support sound business decisions.

Success in this role requires strong analytical rigor, deep familiarity with compounding pharmacy pricing and contracting practices, and the ability to manage complex, detail-intensive processes under tight deadlines.

Core Responsibilities

• Own end-to-end administration of ImprimisRx customer contracts — physician, ASC, and surgery center agreements — including contract loading, terms validation, and renewal management.
• Conduct ongoing analysis and reviews of pricing and contract terms for ImprimisRx compounded-product customers, ensuring pricing structures and business terms remain accurate, competitive, and aligned with compounding-specific regulatory and business requirements.
• Partner with Sales and Finance to develop and evaluate pricing strategies and discount structures that support gross-to-net and margin objectives for the compounded product portfolio.
• Lead the Pricing Committee, convening Sales, Finance, and Legal to review pricing proposals, present analysis and recommendations, and drive pricing decisions to resolution.
• Review, validate, and resolve pricing and billing discrepancies raised by ImprimisRx customers, coordinating with Finance and Customer Service as needed.
• Build and maintain pricing and contract analytics and dashboards that give leadership visibility into contract performance, renewal timing, and financial impact.
• Serve as the primary point of contact for pricing and contracting systems supporting ImprimisRx, managing configuration, data integrity, and process improvements.
• Ensure all pricing and contracting activities comply with applicable state and federal compounding pharmacy regulations and internal policies.
• Support audits and internal reviews of ImprimisRx pricing and contract documentation, maintaining accurate records for compliance purposes.
• Train and mentor junior pricing and contracts analysts on ImprimisRx-specific processes and systems.
• Partner cross-functionally with Legal and Sales Operations to support new contract negotiations, amendments, and dispute resolution.

Qualifications & Requirements

• Bachelor’s degree in Business, Finance, Economics, or a related field, or equivalent work experience; MBA a plus.
• 5–8 years of experience in pricing, contracting, or commercial operations, ideally within pharmaceutical, compounding pharmacy, or healthcare services.
• Strong working knowledge of pricing and contracting practices specific to compounded pharmaceuticals preferred.
• Experience administering customer contracts, including pricing terms, renewals, and dispute resolution.
• Proficiency with pricing and contract management systems and advanced Excel skills.
• Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
• Excellent attention to detail and organizational skills, with the ability to manage multiple deadlines in a fast-paced environment.
• Strong written and verbal communication skills, including the ability to present findings to cross-functional stakeholders.
• Demonstrated ability to work cross-functionally with Finance, Legal, and Sales.
• High degree of integrity and sound judgment in handling sensitive pricing and contract data.
• Proficiency with MS Office (Excel, PowerPoint, Word).

Position Type

• Remote

Travel

• Up to 10%