Sr Lead Product Manager

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

We are seeking a Senior Lead Product Manager to own the storage product portfolio within the Edge Fabric Services organization. Reporting to the Director of Product Management – Edge Fabric Services, this role is responsible for defining and driving the strategy, roadmap, and execution for enterprise storage, backup and recovery, and cyber resiliency offerings that integrate with Lumen's network and edge platforms.

The ideal candidate is a deep subject matter expert in enterprise storage — with strong knowledge of market trends, vendor ecosystems, and customer solutions — who can partner closely with engineering and specialized sales teams to bring differentiated, market-ready storage services to enterprise customers. Hands-on familiarity with NetApp and Commvault solutions and architecture is highly valued.

The Main Responsibilities

Storage Product Strategy & Roadmap

• Define and own the product strategy vision and multiyear roadmap for enterprise storage offerings within Edge Fabric Services
• Identify and evaluate market opportunities customer pain points and competitive positioning in the enterprise storage space
• Develop business cases pricing strategies and go-to-market frameworks for new and existing storage products
• Prioritize the product backlog and roadmap based on customer value revenue potential and engineering feasibility

Enterprise Storage Market Expertise

• Serve as the product organizations subject matter expert on enterprise storage technologies trends and vendor solutions
• Monitor and analyze the enterprise storage market including key players NetApp Pure Storage Dell EMC HPE and others emerging architectures and customer adoption patterns
• Translate market insights into product positioning and feature requirements that differentiate Lumens storage services
• Stay current on storage trends including NVMe all-flash arrays hybrid cloud storage software defined storage object storage and AI driven data management

 Engineering Collaboration & Delivery

• Partner closely with engineering and architecture teams to translate product requirements into scalable reliable storage service designs
• Author clear and detailed Product Requirements Documents PRDs user stories and acceptance criteria
• Participate in Agile sprint planning reviews and retrospectives to ensure alignment between product vision and engineering execution
• Identify and proactively manage technical dependencies risks and delivery blockers

Sales Enablement & Customer Engagement

• Work directly with specialized sales teams to develop sales plays technical collateral competitive battle cards and product training materials
• Support customer engagements solution design discussions and proof of concept initiatives for storage services
• Gather customer feedback and translate insights into actionable product improvements and roadmap decisions
• Collaborate with Marketing on positioning messaging and demand generation for storage offerings

Go-to-Market & Launch Execution

• Lead end-to-end launch planning for new storage products and features including readiness across sales operations and support
• Define success metrics and KPIs for storage product launches and ongoing portfolio performance
• Coordinate cross functional readiness across legal finance operations and customer success teams

Performance & Business Accountability

• Own key product performance metrics including revenue customer adoption margin and customer satisfaction
• Track and report on KPIs such as; Storage revenue growth and product profitability, Customer adoption and retention rates, Time-to-market for new features and services and Sales pipeline contribution and attach rates

What We Look For in a Candidate

Required Qualifications

• Bachelor's degree or equivalent experience in Computer Science, Engineering, Business, or related field
• 6+ years of experience in product management, with demonstrated expertise in enterprise storage, infrastructure, or related technology domains
• Deep knowledge of the enterprise storage market, including technology trends, solution architectures, and competitive landscape
• Proven ability to partner with engineering teams on complex infrastructure products using Agile methodologies
• Experience working with or supporting specialized sales teams in a technical capacity
• Strong written and verbal communication skills, including the ability to produce executive-ready presentations and detailed technical requirements
• Experience developing business cases, pricing models, and financial projections

Preferred Qualifications

• Hands-on knowledge of NetApp solutions and architecture (ONTAP, StorageGRID, Cloud Volumes, etc.)
• Familiarity with storage integration patterns in hybrid cloud, multi-cloud, and edge environments
• Experience with storage technologies including all-flash arrays, NVMe, object storage, SAN, NAS, and software-defined storage
• Background in telecommunications, managed services, or cloud service provider environments
• Experience with solution selling motions or customer-facing technical roles (pre-sales, solutions architecture, etc.)
• MBA or advanced technical degree

Compensation

What to Expect Next

Requisition #: 343492

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. 

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.  

To learn more about Life at Lumen and how we live the Lumen 8, please visit:  
https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

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