Sr Account Exec - Voice Specialist

ABOUT SINCH 

Sinch is pioneering the way the world communicates. More than 200,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!

DESCRIPTION

As a Senior Account Executive – Voice Specialist at Sinch, you will play a critical role in driving revenue growth by combining strategic sales leadership with deep expertise in enterprise Voice and cloud communications solutions. In this overlay role, you will partner closely with Account Executives, Account Managers, Customer Success Managers, Solutions Engineers, and other cross-functional teams to develop and execute complex sales strategies across enterprise accounts.

You will serve as a trusted advisor to customers and an internal subject matter expert, leveraging deep knowledge of the Voice communications ecosystem to uncover business challenges, shape solution strategies, and articulate differentiated value. You will engage executive and technical stakeholders, influence complex buying decisions, and lead opportunities from discovery through negotiation and close.

This role will focus on accelerating new business and expansion opportunities within strategic accounts, with particular emphasis on Sinch's Voice portfolio and enterprise communications use cases. You will identify and develop opportunities, contribute to account and territory strategies, lead complex sales engagements, and provide specialized expertise that strengthens the overall customer proposition. You will also bring market intelligence and customer insights back to the broader organization to improve positioning, sales effectiveness, and go-to-market execution.

This role is ideal for an experienced, consultative sales professional who combines strong commercial acumen with deep expertise in enterprise Voice, telecommunications, or cloud communications and thrives in a highly collaborative, customer-facing environment.

REQUIREMENTS

• Minimum of 12 years of related experience with a bachelor's degree; or 8 years and a master's degree; or a PhD with 5 years' experience; or equivalent experience.

• Proven track record of exceeding sales targets through consultative, value-based selling in complex enterprise environments.

• Demonstrated success developing and closing complex new business and expansion opportunities with senior-level stakeholders.

• Deep expertise within enterprise Voice, telecommunications, CPaaS, cloud communications, or a closely related technology market, with the ability to translate complex capabilities into measurable customer outcomes.

• Experience selling Voice or telecommunications solutions that involve complex technical requirements, multiple geographies, carrier ecosystems, integrations, or regulatory considerations.

• Strong executive communication, presentation, negotiation, and consultative selling skills.

• Demonstrated ability to understand complex customer challenges and collaborate with internal teams to develop tailored solution strategies.

• Strong pipeline management, forecasting, and CRM discipline with experience using Salesforce or equivalent CRM tools.

• Ability to influence cross-functional teams and lead complex sales engagements without direct authority.

• Strong understanding of relevant market trends, competitive dynamics, and industry-specific business challenges, including the evolving enterprise Voice and cloud communications landscape.

• Demonstrated ability to share expertise, mentor peers, and contribute to sales enablement and go-to-market initiatives.

• Bachelor's degree in Business, Marketing, Communications, or a related field preferred.

OUR HIRING PROCESS 

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. 

We believe in a two-way process and encourage you to ask questions throughout the journey.  If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

Benefits

• STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants. 

• CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. 

• SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants. 

• TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. 

• PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support. 

• WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters. 

• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.

• TREAT YOURSELF: We offer discounts on retail, entertainment and more through our Reward+ program.

The estimated total annual on-target earnings (OTE) for this role are $270,000 - $334,000. The annual starting base salary for this position is $148,000 – $184,000. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications. In addition to base salary, this position is eligible to participate in the Company’s commission plan, with a target commission opportunity equal to 82% of annualized base salary, subject to the terms of the applicable commission plan. 

This role will be accepting applications until September 1, 2026 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation process.