Sports Book Ticket Writer
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Bally's Chicago
Biloxi, MS, US
Summary
The Sports Book Ticket Writer is responsible for processing wagering transactions, managing cash drawers, and ensuring accurate record-keeping. They also provide superior guest service by assisting patrons with betting terminals and property information.
Job Description
Responsibilities:
- Creates wagering tickets and cashes tickets for guests.
- Collects appropriate amount of money from the guest for wagers and makes the correct change
- Assists guests with questions regarding wagering and how to use the self-betting terminals.
- Verifies and balanced drawer funds at beginning and end of shift. Safeguards said funds.
- Maintains assigned window in a neat, organized, and professional manner.
- Maintains knowledge of property information, including memorabilia.
- Provides superior guest service to all guests.
- Removes, records, and turns in amount of cash in register at end of shift, with necessary paperwork.
- Ensures compliance with the federal currency transaction reporting requirements.
Competencies:
- Must know and comply with requirements of Title 31 Bank Secrecy Act as pertains to Credit/Cage transactions.
- Must have basic computer skills including casino systems and MS applications including Word and Excel.
- Data entry skills preferred.
- Must have basic mathematical skills. Must be able to add, subtract, multiply and divide in all units of measure.
- Maintain flexibility to handle changing priorities.
- Ability to apply common sense understanding to carry out detailed written or oral instructions.
- Ability to multitask in a fast-paced environment.
- Must be able to exercise initiative and a sense of urgency.
- Exceptionally self-motivated and directed.
- Keen attention to detail.
- Must have an outgoing personality and enjoy dealing with people.
- Strong tactical skills.
- Must possess excellent communication, organizational and analytical skills.
- Ability to interpret a variety of instructions.
- Must be able to communicate clearly and effectively with all employees and guests.
- Able to work all shifts to include weekends and holidays also work 6-day work weeks when required.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We're Bally's Corporation (NYSE: BALY). A global casino-entertainment powerhouse with a growing omni-channel presence, operating 20 casinos across 11 U.S. states, OSB licenses in 14 jurisdictions, and holding landmark development rights in Chicago, Las Vegas and New York. We’re not only spanning casinos and resorts, but also sports betting, iGaming and the technology behind it all. But here's what actually matters to you. Service here is not a task on a checklist. It's how we show up.
Behind every great moment on a gaming floor, in a resort, or on a digital platform, is a team with a relentless commitment to service, real pride, and a genuine love for what they do. As a company, we’re not your family. We can’t be. That word means something different to everyone, so we'd rather show you who we are than borrow it. But we're just really, really invested in your win.
Do you want to be one of the people who shows up, or one of the people who stands out? Is that you? Then you're already one of us.
18 or 21+ based on jurisdiction. Gambling Problem? Call 1-800-GAMBLER (1-800-426-2537) (AZ/CO/IL/MD/MO/NV/NJ/PA), 1-888-850-8888 (DE), 1-800-9-WITH-IT or visit https://www.in.gov/igc/problemgamblinghelp (IN), 1-800-BETSOFF (IA), 1-877-770-STOP (7867) (LA), (800) 327-5050 or visit gamblinghelplinema.org (MA), 1-888-777-9696 (MS), 877-8-HOPENY or text HOPENY (467369) (NY), 1-800-589-9966 (OH), 1-866-531-2600 or visit ConnexOntario.ca (Ontario, Canada), 1-877-9GAMBLE (RI), 1-888-532-3500 or visit https://www.vcpg.net (VA), call/text the Tennessee REDLINE at 1-800-889-9789 (TN).
Company size
10,001+ employees
Industry
Gambling Facilities and Casinos
Org type
Public Company
Headquarters
Providence, Rhode Island
We're Bally's Corporation (NYSE: BALY). A global casino-entertainment powerhouse with a growing omni-channel presence, operating 20 casinos across 11 U.S. states, OSB licenses in 14 jurisdictions, and holding landmark development rights in Chicago, Las Vegas and New York. We’re not only spanning casinos and resorts, but also sports betting, iGaming and the technology behind it all. But here's what actually matters to you. Service here is not a task on a checklist. It's how we show up.
Behind every great moment on a gaming floor, in a resort, or on a digital platform, is a team with a relentless commitment to service, real pride, and a genuine love for what they do. As a company, we’re not your family. We can’t be. That word means something different to everyone, so we'd rather show you who we are than borrow it. But we're just really, really invested in your win.
Do you want to be one of the people who shows up, or one of the people who stands out? Is that you? Then you're already one of us.
18 or 21+ based on jurisdiction. Gambling Problem? Call 1-800-GAMBLER (1-800-426-2537) (AZ/CO/IL/MD/MO/NV/NJ/PA), 1-888-850-8888 (DE), 1-800-9-WITH-IT or visit https://www.in.gov/igc/problemgamblinghelp (IN), 1-800-BETSOFF (IA), 1-877-770-STOP (7867) (LA), (800) 327-5050 or visit gamblinghelplinema.org (MA), 1-888-777-9696 (MS), 877-8-HOPENY or text HOPENY (467369) (NY), 1-800-589-9966 (OH), 1-866-531-2600 or visit ConnexOntario.ca (Ontario, Canada), 1-877-9GAMBLE (RI), 1-888-532-3500 or visit https://www.vcpg.net (VA), call/text the Tennessee REDLINE at 1-800-889-9789 (TN).
Company size
10,001+ employees
Industry
Gambling Facilities and Casinos
Org type
Public Company
Headquarters
Providence, Rhode Island