Spa Sales Specialist
Boost your chances before you apply.
Massage Heights - San Diego-4S Ranch
CA
Summary
The Spa Sales Specialist is responsible for achieving monthly sales targets through membership and gift card sales while providing exceptional guest service. They must also educate guests on the therapeutic benefits of massage and skin therapy services.
Job Description
Benefits:
- Bonus based on performance
- Employee discounts
- Flexible schedule
Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.
Benefits/Perks · Flexible Scheduling · Growth Opportunities · Paid Training · Digital Workspace · Stunning Retreats · Massage Heights Family Fund · Employee Discounts · Competitive pay with commission and bonus opportunities
Schedule/Expected work hours · 6–8-hour shifts · Full and part-time positions available · Required 1 weekend shift · Days and evening shifts available
Responsibilities · Achieve monthly sales targets through membership and gift card sales · Provide exceptional service by listening, communicating, and responding to guest’s needs · Promote the therapeutic/wellness benefits of massage therapy and skin therapy · Educate guests confidently and effectively about services and products · Excellent phone etiquette with an upbeat tone and strong articulation · Develop and maintain positive relationships with members of the team and guests
Qualifications · Exceptional guest service and communication abilities · Previous experience in sales, retail, or guest services is required · Proficient with basic computer software and quick to learn new systems · Fast learner with a positive and energetic demeanor · Strong critical thinking skills, especially in resolving customer conflicts · Passionate about interacting with people and consistently delivering outstanding service · Thrives in collaborative team settings
Company Overview – Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.
Company Values · Loyal · Authentic
· Passionate
· Diligent
Heights Wellness Retreat is a full-stack, membership-based wellness platform designed for scalable, recurring revenue and long-term growth. Operating within the rapidly expanding wellness industry—projected to reach $7 trillion globally—the brand delivers an integrated model that combines hands-on services with high-margin wellness technologies, creating multiple revenue streams within a single concept.
Built on more than 20 years of operational expertise, the platform evolves the legacy of Massage Heights, founded in 2004 in San Antonio, Texas. Today, the brand spans more than 110 locations across the U.S. and Canada, supported by proven systems, strong unit economics, and a membership-driven model that prioritizes retention and lifetime value.
Heights Wellness Retreat’s hybrid approach blends massage and skincare with innovative, touchless modalities such as cryotherapy, lymphatic drainage, red light therapy, infrared sauna, salt therapy, and meditation—positioning franchisees to meet growing consumer demand for consistent, results-driven wellness.
For entrepreneurs, the model offers diversified revenue streams, operational support, and a differentiated position in a fragmented category—shifting from transactional services to a structured, membership-based wellness platform. Heights Wellness Retreat is built to help franchise partners grow sustainably while delivering meaningful impact in their communities.
To learn more about franchise opportunities, visit www.heightswellnessretreatfranchise.com
Company size
1,001-5,000 employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
San Antonio, Texas
Heights Wellness Retreat is a full-stack, membership-based wellness platform designed for scalable, recurring revenue and long-term growth. Operating within the rapidly expanding wellness industry—projected to reach $7 trillion globally—the brand delivers an integrated model that combines hands-on services with high-margin wellness technologies, creating multiple revenue streams within a single concept.
Built on more than 20 years of operational expertise, the platform evolves the legacy of Massage Heights, founded in 2004 in San Antonio, Texas. Today, the brand spans more than 110 locations across the U.S. and Canada, supported by proven systems, strong unit economics, and a membership-driven model that prioritizes retention and lifetime value.
Heights Wellness Retreat’s hybrid approach blends massage and skincare with innovative, touchless modalities such as cryotherapy, lymphatic drainage, red light therapy, infrared sauna, salt therapy, and meditation—positioning franchisees to meet growing consumer demand for consistent, results-driven wellness.
For entrepreneurs, the model offers diversified revenue streams, operational support, and a differentiated position in a fragmented category—shifting from transactional services to a structured, membership-based wellness platform. Heights Wellness Retreat is built to help franchise partners grow sustainably while delivering meaningful impact in their communities.
To learn more about franchise opportunities, visit www.heightswellnessretreatfranchise.com
Company size
1,001-5,000 employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
San Antonio, Texas
