Spa Sales Associate
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Hand & Stone - 710 S Randall Rd - Algonquin, IL
Algonquin, IL, US
Summary
The Spa Sales Associate is responsible for greeting clients, managing appointments, and providing excellent customer service. They also promote the spa's lifestyle program, sell gift cards and packages, and work to meet personal and team sales goals.
Job Description
Benefits:
- Health insurance
- Training & development
- 401(k) matching
- Bonus based on performance
- Employee discounts
SPA SALES ASSOCIATE
Full time / Part Time positions available.
$18- $24 per hour (base pay plus commission)
OVERVIEW
Hand & Stone Spa in Algonquin is looking for outgoing, professional and goal-oriented Spa Sales Associates to join our growing team!
This is not a summer seasonal position, we are looking for someone for the long term.
RESPONSIBILITIESSpa Sales Associates responsibilities include:
- Greet clients upon arrival
- Check clients in/out for services while providing excellent customer service
- Answer phones and schedule appointments
- Educate/Promote the Hand & Stone Lifestyle Program
- Customize services for clients to match their needs
- Sell gift cards and spa packages
- Promote member retention
- Meet personal and spa sales goals
- Effectively communicating client concerns with management
QUALIFICATIONSSpa Sales Associate candidates will possess the following:
- Previous membership sales and customer service experience preferred
- Driven to achieve both personal and spa sales goals
- Energetic and enjoy working with people
- Ability to multi-task in a fast paced environment
- Willingness to gain knowledge of products and services
- Must be professional at all times with clients
- Possess strong phone and computer skills
- Reliable transportation to and from the spa
- Weekend and Weeknights availability is required
Please call the Spa Manager, Nancy Wallace at 847.458.1817 or reply with your resume if you meet the above qualifications.
Hand & Stone Spa in Algonquin is located at 710 S. Randall Road in the Super Target Shopping Plaza.
With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele. Our business has multiple revenue streams, including a monthly membership model that forecasts recurring revenue. Over the past 20 years, we have diversified our spa offerings to appeal to a larger audience, with nearly 600,000 members and growing nationwide. We are looking for health and wellness advocates with sales or business management experience to develop the Hand & Stone footprint in our 1300+ available trade areas. We are also #1 in monthly memberships per spa and #1 in revenue with five available profit streams.
Hand & Stone’s proven business model is successful as it is because of it’s multi-faceted approach. At our foundation, we offer our clients a monthly lifestyle membership program that empowers members to take charge of their wellness with regular rejuvenating massage and facial treatments at an accessible price point. To continue their wellness journey and to share it, we offer:
• Membership Model with Recurring Revenue
• Gift Cards
• Retail Products
• Service Upgrades
• Non-member Services
Founded
2004
Company size
51-200 employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
Trevose, Pennsylvania
