Spa Sales Associate
Boost your chances before you apply.
Hand & Stone - 3050 Union Lake Rd - Commerce, MI
MI
Summary
The Spa Sales Associate is responsible for greeting clients, managing appointments, and performing front desk administrative tasks. They also focus on driving revenue by educating guests on membership programs and achieving sales goals for services and gift cards.
Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Training & development
Hand & Stone Massage and Facial Spa in Commerce Township, MI is looking for a friendly, motivated Spa Sales Associate to join our front desk team! If you're outgoing, organized, love talking to people, and enjoy a fast-paced environment, you may be a great fit for us. This role is a mix of customer service, sales, scheduling, and helping keep the spa running smoothly each day.
We're looking for someone with a flexible schedule who can help where needed, including a mix of morning and evening shifts as well as weekends. Previous experience in a spa, salon, wellness environment, front desk role, or membership sales is highly encouraged!
What You'll Be Doing
- Greeting clients and creating a welcoming experience from the moment they walk in
- Answering phones, scheduling appointments, and assisting with client questions
- Educating guests on our membership program, services, upgrades, and current promotions
- Working toward monthly membership and seasonal gift card sales goals
- Building relationships with members and helping create long-term clients
- Keeping the front desk and spa clean, organized, and running smoothly
- Jumping in and helping the team wherever needed
What We're Looking For
- Friendly, confident, and comfortable talking with clients
- Sales-minded and motivated by goals, commissions, and contests
- Flexible availability with the ability to work both morning and evening shifts
- Organized with strong attention to detail
- Reliable and able to work independently
- A team player who is willing to learn
- Able to take constructive feedback, apply it, and continue improving
- Previous spa, salon, membership sales, or customer service experience is a big plus
- Must be 18+ with a high school diploma or equivalent
Why You'll Like Working Here
- Hourly pay + commission opportunities
- Sales contests, incentives, and bonuses
- Flexible scheduling
- Ongoing training and coaching
- Opportunities for advancement based on performance
- Employee discounts on products, services, and gift cards
- A professional environment where we work hard, support each other, and still have fun
You don't need to know everything about the spa industry on day one — we can teach you that. We're looking for someone who brings a great attitude, strong work ethic, willingness to learn, and the ability to connect with people.
If you have previous spa or membership sales experience, we'd especially love to hear from you. Apply today or email your resume to [email protected] to join the Hand & Stone Commerce Township team!
With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele. Our business has multiple revenue streams, including a monthly membership model that forecasts recurring revenue. Over the past 20 years, we have diversified our spa offerings to appeal to a larger audience, with nearly 600,000 members and growing nationwide. We are looking for health and wellness advocates with sales or business management experience to develop the Hand & Stone footprint in our 1300+ available trade areas. We are also #1 in monthly memberships per spa and #1 in revenue with five available profit streams.
Hand & Stone’s proven business model is successful as it is because of it’s multi-faceted approach. At our foundation, we offer our clients a monthly lifestyle membership program that empowers members to take charge of their wellness with regular rejuvenating massage and facial treatments at an accessible price point. To continue their wellness journey and to share it, we offer:
• Membership Model with Recurring Revenue
• Gift Cards
• Retail Products
• Service Upgrades
• Non-member Services
Founded
2004
Company size
51-200 employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
Trevose, Pennsylvania
With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele. Our business has multiple revenue streams, including a monthly membership model that forecasts recurring revenue. Over the past 20 years, we have diversified our spa offerings to appeal to a larger audience, with nearly 600,000 members and growing nationwide. We are looking for health and wellness advocates with sales or business management experience to develop the Hand & Stone footprint in our 1300+ available trade areas. We are also #1 in monthly memberships per spa and #1 in revenue with five available profit streams.
Hand & Stone’s proven business model is successful as it is because of it’s multi-faceted approach. At our foundation, we offer our clients a monthly lifestyle membership program that empowers members to take charge of their wellness with regular rejuvenating massage and facial treatments at an accessible price point. To continue their wellness journey and to share it, we offer:
• Membership Model with Recurring Revenue
• Gift Cards
• Retail Products
• Service Upgrades
• Non-member Services
Founded
2004
Company size
51-200 employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
Trevose, Pennsylvania