Spa Sales and Guest Service Associate
Boost your chances before you apply.
Hand & Stone - Durham
Cary, NC, US
Summary
Spa associates are responsible for meeting membership sales goals and providing exceptional customer service to guests. They also manage daily administrative tasks such as scheduling appointments, answering phones, and maintaining spa cleanliness.
Job Description
Benefits:
- Childcare Discounts
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.
What sets Hand & Stone Apart:
- Opportunity- This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.
- Convenience – We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
- Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
- Family Focused- Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience. Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and discounts through the LifeMart program. **LifeMart program benefits available in spas who partner with ADP)
Our Spa Associates:
- Meet membership sales goals.
- Have a detailed knowledge of the menu of services
- Provide excellent customer service to members and guests, while building lasting connections.
- Effectively communicate sales, promotions, and service options with clients
- Uphold spa cleanliness standards
- Answer phones, schedule appointments, and file documents
- Perform various other duties as assigned
SA193
Give yourself the luxury treatment you deserve by coming to our spa in Crescent Springs, KY. Visit Hand & Stone Massage and Facial Spa when you need a tranquil, peaceful experience that cannot be matched. We offer a wide variety of massages and facials to our guests, ensuring the most relaxing experience possible. The spa services offered by our licensed and certified massage therapists and estheticians are intended to give you the experience of a lifetime, providing the comfort and relaxation you need to escape from your everyday life. We are open seven days a week, offering the following services and more: Full Body Massages
Enhanced Facials
Spa Treatments
Exfoliations
Couples Massages
While we do provide services that are up to the highest standards of the industry that does not mean that we charge an arm and leg for them. We are the local spa dedicating itself to making sure that all of our guests can easily afford our services. Our goal is to give anyone in need of wellness-enhancing, stress-reducing massages and facials the opportunity to enjoy them. Stop by today to find out more about the spa treatments we offer.
Founded
2018
Company size
11-50 employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
Crescent Springs, KY
Give yourself the luxury treatment you deserve by coming to our spa in Crescent Springs, KY. Visit Hand & Stone Massage and Facial Spa when you need a tranquil, peaceful experience that cannot be matched. We offer a wide variety of massages and facials to our guests, ensuring the most relaxing experience possible. The spa services offered by our licensed and certified massage therapists and estheticians are intended to give you the experience of a lifetime, providing the comfort and relaxation you need to escape from your everyday life. We are open seven days a week, offering the following services and more: Full Body Massages
Enhanced Facials
Spa Treatments
Exfoliations
Couples Massages
While we do provide services that are up to the highest standards of the industry that does not mean that we charge an arm and leg for them. We are the local spa dedicating itself to making sure that all of our guests can easily afford our services. Our goal is to give anyone in need of wellness-enhancing, stress-reducing massages and facials the opportunity to enjoy them. Stop by today to find out more about the spa treatments we offer.
Founded
2018
Company size
11-50 employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
Crescent Springs, KY
