Spa Sales and Guest Service Associate
Boost your chances before you apply.
Hand & Stone - Turnersville & Mays Landing
NJ
Summary
The associate is responsible for greeting guests, managing appointment scheduling, and answering phone inquiries. They also focus on promoting and selling spa memberships and services to meet monthly performance goals.
Job Description
Benefits:
- Health insurance
- Training & development
- Vision insurance
- Wellness resources
- 401(k)
- 401(k) matching
- Bonus based on performance
Sales Associate — Hand & Stone Massage and Facial Spa
North Brunswick, NJ
As a Sales Associate, you're the first face our clients see and the reason they come back. You greet guests, answer phones, book appointments, explain our services, and help people find the membership that fits their life. It's a front-desk role at heart, but really it's about taking care of people — and turning great service into memberships.
No spa experience needed — if you've worked in customer service, retail, or hospitality, you've got the foundation. We'll train you on the rest.
What you'll do
- Welcome guests and make them feel taken care of
- Answer phones, schedule and confirm appointments
- Learn our menu and recommend the right service for each client
- Talk to clients about memberships and hit monthly goals (every sale boosts your pay)
- Share current promotions and keep the front desk clean and stocked
- Handle filing and other day-to-day tasks
Pay and benefits
- $17/hour to start, with raises as you grow
- $10–$35 commission per membership sold
- An extra $2/hour for each membership sold when you sell 12 memberships in two weeks
- Separate commission on gift card sales
- 401(k) with company match and health insurance
- Rigorous sales training to set you up to win
Apply today
If you love making people's day and want to grow a career in wellness, come join the team at Hand & Stone North Brunswick.
With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele. Our business has multiple revenue streams, including a monthly membership model that forecasts recurring revenue. Over the past 20 years, we have diversified our spa offerings to appeal to a larger audience, with nearly 600,000 members and growing nationwide. We are looking for health and wellness advocates with sales or business management experience to develop the Hand & Stone footprint in our 1300+ available trade areas. We are also #1 in monthly memberships per spa and #1 in revenue with five available profit streams.
Hand & Stone’s proven business model is successful as it is because of it’s multi-faceted approach. At our foundation, we offer our clients a monthly lifestyle membership program that empowers members to take charge of their wellness with regular rejuvenating massage and facial treatments at an accessible price point. To continue their wellness journey and to share it, we offer:
• Membership Model with Recurring Revenue
• Gift Cards
• Retail Products
• Service Upgrades
• Non-member Services
Founded
2004
Company size
51-200 employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
Trevose, Pennsylvania
With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele. Our business has multiple revenue streams, including a monthly membership model that forecasts recurring revenue. Over the past 20 years, we have diversified our spa offerings to appeal to a larger audience, with nearly 600,000 members and growing nationwide. We are looking for health and wellness advocates with sales or business management experience to develop the Hand & Stone footprint in our 1300+ available trade areas. We are also #1 in monthly memberships per spa and #1 in revenue with five available profit streams.
Hand & Stone’s proven business model is successful as it is because of it’s multi-faceted approach. At our foundation, we offer our clients a monthly lifestyle membership program that empowers members to take charge of their wellness with regular rejuvenating massage and facial treatments at an accessible price point. To continue their wellness journey and to share it, we offer:
• Membership Model with Recurring Revenue
• Gift Cards
• Retail Products
• Service Upgrades
• Non-member Services
Founded
2004
Company size
51-200 employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
Trevose, Pennsylvania
