Spa Sales and Guest Service Associate
Boost your chances before you apply.
Hand & Stone - 20 Airport Square - N Wales, PA
PA
Summary
The Spa Associate is responsible for meeting membership sales goals and providing exceptional customer service to guests. They also manage daily operations including answering phones, scheduling appointments, and maintaining spa cleanliness.
Job Description
Benefits:
- Training & development
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.
What Sets Hand & Stone Apart
Opportunity – This role is more than just answering the phone. Boost your paycheck with our stress-free membership model and join the industry leader in wellness, backed by 20 years of proven success. We also offer a clear path for professional development, including the opportunity to grow into an Assistant Manager role for candidates who demonstrate leadership potential and a passion for team success.
Convenience – We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
We are currently looking to fill the following schedule:
- Sunday: 9:00 AM - 5:00 PM
- Monday: 8:00 AM - 3:00 PM
- Tuesday: 8:00 AM - 3:00 PM
- Wednesday: 9:00 AM - 3:00 PM
Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
Family Focused- Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience. Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and discounts through the LifeMart program. **LifeMart program benefits available in spas who partner with ADP)
Our Spa Associates:
- Meet membership sales goals and earn commissions in addition to base rate!
- Have a detailed knowledge of the menu of services
- Provide excellent customer service to members and guests, while building lasting connections.
- Effectively communicate sales, promotions, and service options with clients
- Uphold spa cleanliness standards
- Answer phones, schedule appointments, and file documents
- Perform various other duties as assigned
SA142
At Hand and Stone, Opportunity Knocks. Over 200 locations open across the U.S.
Hand & Stone is committed to the industry and our team members. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules. That’s why we not only sponsor professional growth opportunities for our own massage therapists and estheticians but will continue to offer CE courses on Massage Ethics in select areas and online that are open to all massage therapists.
Promoting our great profession is as important for us as it is for you and we will continue to take a leadership role in the industry. Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
Company size
11-50 employees
Industry
Health, Wellness & Fitness
Org type
Self-Owned
Headquarters
Portsmouth, New Hampshire
At Hand and Stone, Opportunity Knocks. Over 200 locations open across the U.S.
Hand & Stone is committed to the industry and our team members. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules. That’s why we not only sponsor professional growth opportunities for our own massage therapists and estheticians but will continue to offer CE courses on Massage Ethics in select areas and online that are open to all massage therapists.
Promoting our great profession is as important for us as it is for you and we will continue to take a leadership role in the industry. Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
Company size
11-50 employees
Industry
Health, Wellness & Fitness
Org type
Self-Owned
Headquarters
Portsmouth, New Hampshire
