Spa Sales and Guest Service Associate
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Hand & Stone - 352 N Hwy 67 - Cedar Hill, TX
Cedar Hill, TX, US
Summary
The associate is responsible for greeting guests, managing appointments, and educating clients on memberships and services. They also maintain a clean spa environment and work toward team goals through outreach and client communication.
Job Description
Benefits:
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
Job description:
At Hand & Stone Massage and Facial Spa, our goal is simple — to make every visit the best hour of our client’s month.
Our Spa Sales Associates are the first and last impression for every guest, and play a key role in creating a welcoming, positive, and professional environment.
This role is perfect for someone who enjoys working with people, thrives in a fast-paced setting, and likes the opportunity to earn bonuses through great customer service and sales.
We are looking for someone friendly, dependable, and motivated who wants to grow with a strong and supportive team.
What You’ll Do as a Spa Sales Associate
- Greet clients and create a warm, professional experience
- Answer phones and help guests book appointments
- Educate clients on memberships, services, and promotions
- Recommend services and upgrades based on client needs
- Help maintain a clean, organized, and calm spa environment
- Work as part of a team to reach spa goals
- Assist with outreach, follow-ups, and client communication
This position includes the opportunity to earn commission and bonuses through membership sales and guest retention.
What We’re Looking For in a Spa Sales Associate
- Customer service, retail, restaurant, salon, or front desk experience preferred
- Positive attitude and strong people skills
- Comfortable talking with guests and making recommendations
- Reliable, punctual, and team-oriented
- Willing to work a mix of morning, evening, and weekend shifts
- Sales experience is a plus, but we will train the right person
What We Offer for a Spa Sales Associate
- Hourly pay + commission + bonus opportunities
- Flexible scheduling with morning, mid, and evening shifts
- Supportive team environment
- Paid training
- Growth opportunities into Lead Spa Associate and Management roles
- Employee discounts on services and products
Most Spa Associates earn more with commission and bonuses.
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Benefits:
- Employee discount
- Flexible schedule
Experience:
- Spa Wellness: 1 year (Required)
Hand & Stone Massage and Facial Spa offers expert massage, facial, and waxing services seven days a week for your convenience. Our Massage Therapists and Estheticians will be delighted to customize all your massage, facial, and waxing services to meet your specific needs. Massage is an art and a science where touch is the core ingredient. Touch conveys a sense of caring. Therapists use a variety of hands-on methods and specific techniques for pain relief, relaxation and to stimulate and tone the body for better health.
Founded
2012
Company size
51-200 employees
Industry
Health, Wellness & Fitness
Org type
Privately Held
Headquarters
Austin, Texas
Hand & Stone Massage and Facial Spa offers expert massage, facial, and waxing services seven days a week for your convenience. Our Massage Therapists and Estheticians will be delighted to customize all your massage, facial, and waxing services to meet your specific needs. Massage is an art and a science where touch is the core ingredient. Touch conveys a sense of caring. Therapists use a variety of hands-on methods and specific techniques for pain relief, relaxation and to stimulate and tone the body for better health.
Founded
2012
Company size
51-200 employees
Industry
Health, Wellness & Fitness
Org type
Privately Held
Headquarters
Austin, Texas
