Spa Receptionist - Winter 26-27
Boost your chances before you apply.
Alterra Mountain Company
Sandpoint, ID, US
Summary
The Spa Receptionist will manage guest arrivals, appointment bookings, and payment processing while maintaining the cleanliness and professional appearance of the spa lobby. They will also provide knowledgeable recommendations on services and products while coordinating effectively with the spa team.
Job Description
Seasonal
Welcome to Schweitzer—where passionate mountain recreation pros work hard and play harder. Known for our friendly, inclusive culture, we’re growing thoughtfully to enhance mountain access and village life. Join the Schweitzer difference and help shape our future.
Perks include:
• Free Alterra Mountain Resort pass
• Employee housing
• Discounted onsite childcare
• Accrued paid sick leave
• 401(k) match
• Great discounts and access to pro deals
• Depending on employment status you could qualify for full medical benefits, vacation time, and paid parental leave.
Employment Status: Full or Part Time Seasonal
Wage Range: $16.00/hour + commission on retail/services and tips
Minimum Age: 18
Background Check Required: Yes
Driver Verification Required: No
Position Summary:
Cambium Spa at Schweitzer is seeking a friendly, organized, and service-driven Spa Receptionist to be the welcoming face of our spa and wellness center. Located in a serene mountain setting, our spa provides world-class treatments to guests seeking relaxation and renewal after a day on the slopes. The ideal candidate is passionate about hospitality and capable of creating seamless and memorable guest experiences from the moment of arrival.
Essential Functions and Major Responsibilities:
- Greet guests warmly and professionally as they arrive at the spa.
- Manage spa appointment bookings, confirmations, and modifications using our scheduling system.
- Answer phone calls, emails, and inquiries with accurate information about services, availability, and promotions.
- Check guests in and out for treatments, ensuring a smooth and efficient flow.
- Process payments and maintain accurate records for services, gratuities, and retail purchases.
- Provide knowledgeable recommendations on spa treatments and retail products.
- Maintain the appearance and cleanliness of the front desk and lobby area.
- Communicate effectively with spa therapists and management to ensure schedule coordination and guest satisfaction.
- Support in inventory tracking, retail merchandising, and light administrative tasks.
- Ensure all guests feel welcomed, relaxed, and well cared for throughout their spa experience.
Specific Job Skills:
License/Certifications- CPR AED First Aid
Technical- Basic computer, smart phone and applications understanding helpful but not necessary.
Physical Capabilities- On feet for up to 8 hours a day. Bending over, lifting up top 25lbs, walking stairs, navigating from parking to spa during all weather and seasons.
Additional- Hours and days can be dynamic. Though we try to keep our schedules as consistent as possible, some of our times during the lighter seasons will vary.
Education/Related Experience:
Minimum education required- High School/GED
Minimum time in related position- 2 years experience in a guest service position a plus
About Alterra Mountain Company
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s leading heli-skiing operations, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 60 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, the company has brought together some of the world’s most aspirational brands, including: Steamboat, Winter Park and Arapahoe Basin in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain, Big Bear Mountain Resort and Snow Valley in California; Stratton Mountain and Sugarbush Resort in Vermont; Snowshoe Mountain in West Virginia; Tremblant in Quebec and Blue Mountain in Ontario, Canada; Crystal Mountain in Washington; Schweitzer in Idaho; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures and Mike Wiegele Helicopter Skiing in British Columbia. Also included in the portfolio are Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada, Aspenware, the ski industry leader in technology services and e-commerce, and Ski Butlers, the global leader in ski and snowboard rental delivery. For more information, please visit www.alterramtn.co.
Company size
10,001+ employees
Industry
Ski Resort and Hospitality
Org type
Privately Held
Headquarters
Denver, Colorado
About Alterra Mountain Company
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s leading heli-skiing operations, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 60 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, the company has brought together some of the world’s most aspirational brands, including: Steamboat, Winter Park and Arapahoe Basin in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain, Big Bear Mountain Resort and Snow Valley in California; Stratton Mountain and Sugarbush Resort in Vermont; Snowshoe Mountain in West Virginia; Tremblant in Quebec and Blue Mountain in Ontario, Canada; Crystal Mountain in Washington; Schweitzer in Idaho; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures and Mike Wiegele Helicopter Skiing in British Columbia. Also included in the portfolio are Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada, Aspenware, the ski industry leader in technology services and e-commerce, and Ski Butlers, the global leader in ski and snowboard rental delivery. For more information, please visit www.alterramtn.co.
Company size
10,001+ employees
Industry
Ski Resort and Hospitality
Org type
Privately Held
Headquarters
Denver, Colorado