Spa Receptionist
Boost your chances before you apply.
MassageLuXe - Lee's Summit
MO
Summary
The Spa Receptionist is responsible for building client loyalty through sales and service, while maintaining spa cleanliness and operational standards. They must also manage cash and banking procedures while promoting the brand in a positive manner.
Job Description
Description
1. BUILD CLIENT LOYALTY
- Assess their needs - Listen and ask questions.
- Sell them all appropriate services - Utilize knowledge and give advice.
- Sign them up as members - Provide the client with the program that is the best value for them.
- Resolve all concerns with a positive result - Do what’s right for the client.
- Provide 5-star service to all members, employees, and outside contacts.
2. Responsible for promoting MassageLuXe in a positive manner.
3. Execute all MassageLuXe policies, procedures, and programs consistently, and in the spirit in which they were designed.
4. Generate new clientele through promoting grassroots marketing.
5. Uphold all MassageLuXe standards of cleanliness, safety, facilities repair, and equipment functionality.
6. Implement all Spa cash management and banking procedures accurately and consistently.
7. Maintain a positive, safe, upbeat, welcoming atmosphere in your Spa, for both clients and fellow employees
Requirements
Committed to building client loyalty, high school degree or equivalent, drug free, proven customer service skills, strong sales and administrative skills, and is willing to work a flexible schedule including nights and weekends.
MassageLuXe is a franchise company within the massage and aesthetics industry that provides high-quality, luxurious services to all spa guests.
Our spa revenue is driven by a membership revenue model, assuring a substantially more consistent level of spa revenue and profit on a year-round basis. While this concept is relatively new to the franchise marketplace, massage has been practiced throughout the world for thousands of years as a service that improves health and promotes relaxation and overall, well-being for the consumer. However, from an historical standpoint, the delivery of these services has been extraordinarily fragmented with the quality of those services varying dramatically.
In response, MassageLuXe is focused on being the premier provider of wellness and self-care for clients within the massage and spa industry.
The MassageLuXe membership model is the most flexible in the business and has affordable options that have been specifically designed to meet the needs of their customers. MassageLuXe prides themselves on delivering an approachable, comfortable, and consistent experience every time.
MassageLuXe understands that in the hustle bustle of everyday life, it can be difficult for our clients to make time for themselves, but they deserve to live their healthiest life. MassageLuXe is a place where our clients can step into luxury and escape from pain and stress while treating their bodies to a healing touch.
*Each individual franchised location, not Massage Luxe International, LLC ("MLI") or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MLI or any of its affiliates. Hiring criteria, benefits, and compensation are set by each individually owned and operated franchised location and may vary from location to location.
Founded
2008
Company size
51-200 employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
Chesterfield, Missouri
MassageLuXe is a franchise company within the massage and aesthetics industry that provides high-quality, luxurious services to all spa guests.
Our spa revenue is driven by a membership revenue model, assuring a substantially more consistent level of spa revenue and profit on a year-round basis. While this concept is relatively new to the franchise marketplace, massage has been practiced throughout the world for thousands of years as a service that improves health and promotes relaxation and overall, well-being for the consumer. However, from an historical standpoint, the delivery of these services has been extraordinarily fragmented with the quality of those services varying dramatically.
In response, MassageLuXe is focused on being the premier provider of wellness and self-care for clients within the massage and spa industry.
The MassageLuXe membership model is the most flexible in the business and has affordable options that have been specifically designed to meet the needs of their customers. MassageLuXe prides themselves on delivering an approachable, comfortable, and consistent experience every time.
MassageLuXe understands that in the hustle bustle of everyday life, it can be difficult for our clients to make time for themselves, but they deserve to live their healthiest life. MassageLuXe is a place where our clients can step into luxury and escape from pain and stress while treating their bodies to a healing touch.
*Each individual franchised location, not Massage Luxe International, LLC ("MLI") or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MLI or any of its affiliates. Hiring criteria, benefits, and compensation are set by each individually owned and operated franchised location and may vary from location to location.
Founded
2008
Company size
51-200 employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
Chesterfield, Missouri
