Spa Attendants

Spa Attendant 

JOB SCOPE: 

Responsible for cleanliness, stocking and supply maintenance of all Spa areas as directed.  Responsible for guest reception and assistance in locker, gym, and pool areas.   Responsible for maintaining a high level of guest satisfaction.    

JOB FUNCTIONS:

Guest Related Tasks:

1. Stocking Spa and Fitness Center with necessary items to ensure the comfort, safety and convenience of guests.  Items to include: 

a.      fresh linen 

b.      flowers

c.      fruit

d.      water

e.      ice

f.       iced tea

g.      water

h.      utensils

1. Stock amenities and toiletries in bathrooms, locker rooms, treatment rooms and steam and sauna areas and shower.
2. Place clean robes and slippers in lockers.
3. Clean tables outside the spa.
4. Clean sun decks.
5. Clean chrome at entrance                             
6. Responsible for cleanliness of Spa and Fitness Center during business hours 
7. Responsible for reporting issues regarding spa cleaning to Assistant Commodore.  
8. Maintain accurate records of linen deliveries and collections and fold all linen received in the Spa in accordance with standards and procedures as directed by management.
9. Maintain accurate records of all Spa amenities, housekeeping supplies and robes.  Inform Spa Commodore in a timely manner with regard to par in order to prevent any inconvenience to guests and Spa associates. 
10. Assist Consultants in escorting guests to Spa treatment area and lockers
11. Provide specific information regarding the facilities to all guests
12. Assist Spa Commodore and/or Assistant Commodore with inventory control, to include, but not limited to: 

a.      monthly and annual inventory procedures

b.      cost effectiveness in the use of all supplies

c.      usage of all housekeeping and spa supplies as related to your job description.

1. Maintain clean, safe and orderly workspace.  
2. Maintain cleanliness and neatness throughout shift.
3. Inspect and maintain pristine aesthetic appearance of Spa facilities, Fitness Center and treatment rooms, such as windows, mirrors, brass etc.  
4. Report any maintenance issues to Engineering and safety issues to management. 
5. Assist receptionists in keeping accurate records of lockers, robes and sandals.
6. Maintain complete knowledge of all spa features/services, hours of operation, promotions, VIP guests and group/events in-house.

20.   Ensure the privacy and security of the guests at all times.  

21.   Maintain a clean, neat, attractive appearance all the time.  This to include the cleanliness of uniforms, a neatly groomed appearance and professional demeanor.