Spa Attendant

Job Title: Spa Attendant – Female

Department: Sanctuary

Directly Reports To: Spa Manager

FLSA Status: Non-Exempt

Summary of our Cultural Beliefs:

Be Dependable.

I am loyal to the team and committed to the Bluejack mission and experience.

Integrity First.

I am accountable to be honest and always do the right thing.

Value People.

I empathize and respect others.

Speak Up.

I seek, listen and provide candid feedback to improve performance.

Empowerment.

I have the skills, resources and authority to create memorable experiences.

Be Remarkable.

I seek ways to be extraordinary and deliver a positive impact every day.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

The essential functions include, but are not limited to the following:

· Prepare and set up the spa locker rooms each morning to ensure they are clean, organized, and fully stocked for the day.

· Greet members and guests upon arrival, assist with check-in, and provide tours, directions, and information regarding their visit.

· Restock robes, amenities, showers, and linens throughout the day as needed.

· Maintain the spa lounge area, ensuring it remains clean, comfortable, and well-stocked with amenities.

· Assist members and guests with café orders as needed.

· Maintain cleanliness and organization throughout the spa throughout the day.

· Assist with product inventory, including monitoring stock levels and replenishing products as needed.

· Assist with the distribution and collection of laundry throughout the spa and fitness center.

· Interact with members and guests in a professional, efficient, friendly, and courteous manner at all times.

· Work collaboratively with fellow team members and leadership to support a positive and welcoming environment.

· Maintain the highest standards of personal hygiene and appearance. Uniforms must be clean, pressed, and worn in accordance with spa standards.

· Maintain current knowledge of spa treatments, services, pricing, and protocols in order to effectively assist members and guests.

· Promote and sell spa retail products by providing knowledgeable and personalized recommendations to members and guests.

· Attend spa and company trainings, meetings, and other required programs as needed.

· Communicate member and guest feedback, requests, and concerns to the Spa Manager as appropriate.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Strong attention to detail, organization, and presentation standards.

· Excellent communication and interpersonal skills; ability to engage courteously and professionally with members, guests, and team members.

· Service-oriented mindset with the ability to anticipate guest needs.

· Ability to work effectively in a fast-paced, team-driven environment

EDUCATION:

High School diploma, GED certificate, or relevant work experience.

APPROXIMATE SCHEDULE AND HOURS:

Weekdays, weekends, and Holidays, schedule flexible as business dictates.

ADDITIONAL COMPENSATION:

Soliciting gratuities from members or guests is strictly prohibited and may result in disciplinary action up to and including termination of employment. Gratuities include items such as cash, favors, gifts, tickets to events and other forms of non-financial compensation.

BLUEJACK APPEARANCE AND GROOMING STANDARDS:

The ideal Bluejack candidate embodies our mission and cultural beliefs, demonstrating a genuine passion for hospitality. With authentic, heart-driven service, they help foster an atmosphere where members and guests can relax, recharge, and renew. Candidates should reflect the Bluejack brand in their appearance, behavior, and communication. We value a polished, conservative presentation: natural hair and nail colors, minimal jewelry, closed-toe professional shoes, and no visible tattoos or off-brand logos. Management reserves the right to uphold grooming and uniform standards that align with the club’s expectations.

LICENSES AND CERTIFICATIONS: 

Must possess a valid Texas Driver’s License and meet the driver safety policy requirements.

Physical Demands and Work Environment  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Our property sits on 767 acres and features many indoor and outdoor facilities that make up the work environment. While performing the duties of this position, the employee is regularly required to stand and move around for the entirety or majority of their shift. The employee may be working outside or inside and in different types of weather including excessive heat, cold temperatures, rain and sunshine. While performing the duties of this position, the employee is also regularly required to push, pull, bend, lift and/or move up to 50 pounds. Likely this role will require the ability to drive a golf cart to transport from one area of the property to another in a safe and secure manner.

We are an equal employment opportunity employer.