Spa Attendant

Spa Attendant

Purpose

The Spa Attendant guarantees guests receive optimal services by executing support responsibilities that provide the smooth flow of operations within the location. They concentrate on maintaining a sanitary facility, performing general cleaning and organizational tasks and monitoring location laundry needs, and keeping the spa stocked with fresh linens, robes, etc. Formal education is not required for this role; however, candidates should have a basic education of responsibilities and duties for this role.

Responsibilities

As a Spa Attendant, employees will execute an assortment of housekeeping responsibilities including completing laundry, sweeping, vacuuming, mopping, surface cleaning, dusting, etc. This position requires someone that is detailed oriented, organized, and able to follow verbal commands. In addition to being physically able to reach, stretch, bend, and walk during their assigned shift, they must have the ability to stand for long lengths of time. The Spa Attendant is responsible for conforming to Woodhouse Spa standards set forth in the Operations Manual and will strive each day to exceed guest expectations.

Role Specifications

• Maintaining all location laundry needs including sorting, washing, drying, hanging, and folding textile items, and removing stains from items using the appropriate procedures.
• Safeguarding all cleaning equipment, supplies, and products; ensure safe and sanitary storage and care of products.
• Performing general sweeping, scrubbing, and mopping of hardwood, laminate, or tiled floors as needed.
• Vacuuming carpets/rugs/window treatments.
• Disposing of trash from bins and containers.
• Dust and polish furniture and room accessories as needed.
• Scrub sinks, basins, bathtubs, showers, and toilets in bathrooms/treatment rooms as needed.
• Clean windows, glass surfaces, mirrors, and counters as needed.
• Keep all public spaces neat and tidy, with consistent walkthroughs of the spa. 
• Report repairs and replacements needed when encountered.
• Replenishing paper towels, toilet tissue, and hand soap in dispensers daily.
• Ensuring glasses, teacups, dishes, and utensils are placed in the dishwasher and washed daily then returned to their appropriate storage area.
• Removing any plants/flowers from the spa that are not fresh.
• Emptying all waste receptacles and trashcans from the inside of the spa daily, or when necessary to avoid odors from collecting. Keeping the trash receptacles clean and fresh. Occasionally sanitize and disinfect.
• Abiding by all protocols as set forth by Woodhouse Spa.
• Protecting the Woodhouse Spa brand.
• Other duties as assigned.

Qualifications

• Previous housekeeping/cleaning experience preferred.
• Ability to work independently and with a team.
• Strong attention to detail and ability to follow instructions.
• Good physical stamina to walk, bend, carry and stand for long periods of time. 
• Excellent time management.

Organizational Relationships

This position reports directly to the Spa Director.

Compensation

This is a non-exempt position. You will remain eligible for overtime pay in accordance with applicable laws. The pay is $13.00-$14.00 per hour. Full details of the pay structure and performance expectations will be reviewed with you by spa management. 

Work Schedule

This role requires availability to work a schedule that accommodates the needs of the business that could consist of days, evenings, and/or weekends.

Work Environment & Physical Requirements

This role requires physical strength to stand on feet for long hours at a time and the ability to lift up to 50lbs.