Spa Associate
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Hand & Stone - 300 Commerce Blvd - Stroudsburg, PA
PA
Summary
The Spa Associate is responsible for greeting guests, managing appointments, and selling memberships and gift cards. They also promote the health and wellness benefits of massage and skincare services while maintaining a clean and professional environment.
Job Description
Hand & Stone Massage and Facial Spa in Wilkes Barre is seeking a Spa Associate to join our team. Spa Associates have the important role of engaging with customers to provide an exceptional and memorable guest experience at the spa.
The primary responsibilities of this role include, but are not limited to:
- Welcome and greet members/guests upon arrival
- Answer phones, book appointments, sell memberships, gift cards and upgrades
- Promote health & wellness benefits of massage therapy & skincare services
- Maintain a professional and clean work environment & appearance
- Positive, energetic attitude & be a team player
What’s in it for you?
- Hourly wage plus ongoing sales commissions for each new member, and bonuses
- Flexible schedules
- Our employee rewards program includes one FREE massage or facial each month
- Ongoing employee discounts on skincare products and massage & facial services
- Monthly in-spa contests
Job Requirements:
- Excellent personal appearance, good verbal and written communication skills.
- Ability to multitask with ease, all while focusing on the guest
- Enjoys interacting with customers
Facebook Page: https://www.facebook.com/handandstonedicksoncity
With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele. Our business has multiple revenue streams, including a monthly membership model that forecasts recurring revenue. Over the past 20 years, we have diversified our spa offerings to appeal to a larger audience, with nearly 600,000 members and growing nationwide. We are looking for health and wellness advocates with sales or business management experience to develop the Hand & Stone footprint in our 1300+ available trade areas. We are also #1 in monthly memberships per spa and #1 in revenue with five available profit streams.
Hand & Stone’s proven business model is successful as it is because of it’s multi-faceted approach. At our foundation, we offer our clients a monthly lifestyle membership program that empowers members to take charge of their wellness with regular rejuvenating massage and facial treatments at an accessible price point. To continue their wellness journey and to share it, we offer:
• Membership Model with Recurring Revenue
• Gift Cards
• Retail Products
• Service Upgrades
• Non-member Services
Founded
2004
Company size
51-200 employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
Trevose, Pennsylvania
With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele. Our business has multiple revenue streams, including a monthly membership model that forecasts recurring revenue. Over the past 20 years, we have diversified our spa offerings to appeal to a larger audience, with nearly 600,000 members and growing nationwide. We are looking for health and wellness advocates with sales or business management experience to develop the Hand & Stone footprint in our 1300+ available trade areas. We are also #1 in monthly memberships per spa and #1 in revenue with five available profit streams.
Hand & Stone’s proven business model is successful as it is because of it’s multi-faceted approach. At our foundation, we offer our clients a monthly lifestyle membership program that empowers members to take charge of their wellness with regular rejuvenating massage and facial treatments at an accessible price point. To continue their wellness journey and to share it, we offer:
• Membership Model with Recurring Revenue
• Gift Cards
• Retail Products
• Service Upgrades
• Non-member Services
Founded
2004
Company size
51-200 employees
Industry
Wellness and Fitness Services
Org type
Privately Held
Headquarters
Trevose, Pennsylvania