Sonny's BBQ Team Lead
Boost your chances before you apply.
THE ISERV GROUP INC
Lake City, FL, US
Summary
Lead daily shifts to ensure exceptional guest experiences and maintain operational excellence in both front and back of house. Mentor team members, oversee opening and closing duties, and reinforce company culture and food safety standards.
Job Description
Job DetailsJob Location: Lake City, FL 32055Salary Range: $16.00 - $18.00
iServ Team Lead (licensed franchisee of Sonny’s BBQ) – Lake City, FL
Position Type: Full-time, hourly, on-site
Pay Rate: $15-$18 per hour
At iServ, we believe great businesses are built by people who care deeply—about their team, their guests, and their purpose. If you’re passionate about growing in restaurant leadership, enjoys the hands-on management style, and leads with integrity while serving others in a fast-paced, people-first environment, this could be the place for you.
Who We Are
The iServ Group, is a multi-brand hospitality company based in Ocala, FL. Our mission is simple but meaningful: to honor God and honor people. We live this out daily as we grow our brands—Sonny’s BBQ and Giovanni’s Pizzeria & Kitchen—while striving to be a top employer and trusted community partner.
The Opportunity
We’re looking for a Sonny’s BBQ Restaurant Team Lead who brings both leadership and heart to the table. In this role, you’ll guide your team through each shift, ensuring exceptional guest experiences while building a culture where team members feel supported, valued, and inspired to grow.
This is more than a shift leadership role—it’s an opportunity to make a meaningful impact on people every day.
What You’ll Do
Perform opening/closing responsibilities for the store and assist the Management Team in overseeing store operations
Lead shifts with energy, clarity, and a commitment to excellence in both service and operations
Create a fun, engaging, and welcoming environment for guests and team members alike
Model and reinforce iServ’s mission, values, and culture in every interaction
Promotes a culture that inspires improvement; continually develops and mentors team members under his/her direction and is directly responsible for their success
Support onboarding and training of new team members
Ensure food safety, cleanliness, and operational standards are consistently met
Communicate effectively with management on team performance and opportunities
Jump in where needed—whether assisting guests, running POS, or supporting the kitchen
What We’re Looking For
Minimum 1 year prior full-serve restaurant leadership experience in a high-volume restaurant
General understanding of all full-serve restaurant operations (front and back of house) as well as financial management
Passion for hospitality and creating memorable guest experiences
A natural leader who puts people first
Someone who thrives in a team environment and leads by example
Strong communicator with a positive, solutions-focused mindset
Ability to stay organized and energized in a fast-paced setting
Minimum 21 years of age with a valid driver’s license. Must be able to pass driver insurability check and have reliable transportation
Ability to maintain a flexible schedule and cover shifts on busy days/special events
Must be able to submit and pass a background check & drug test
What You’ll Receive
Eligible for PTO
Work/life balance that supports your well-being
401(k) with employer match
Eligible for health, dental, and vision insurance with company contribution
Company-paid life insurance
Team member food discounts
Ongoing development and growth opportunities
Multiple levels of Care for you as a whole person (Team Chaplains, iServ Cares)
Opportunities to give back through community service
Why iServ?
At iServ, we don’t just run restaurants—we build people. We believe work should be meaningful, growth should be intentional, and leadership should be rooted in service. If you’re looking for a place where your work matters and your values align, we’d love to meet you.
Apply today and be part of something bigger.
For more information log on to www.iServTeam.com
Qualifications
Iserv is a national and scalable IT partner with expertise in Managed Services, Managed WiFi, Connectivity, Cloud and Voice solutions. Iserv’s holistic model unlocks meaningful business value through our custom design process, professionally engineered installation and 24/7/365 network operations center. Many Managed IT Service providers offer these services, but very few have them all under one roof. We are your single point of contact, meaning you will never need to field a support call or manually replace hardware again. Our certified engineers have over a century of experience providing these customized solutions and making IT outsourcing value-added for the organizations that we serve.
Knowledge
Iserv has 26+ years of experience supporting our products and services. Our engineering staff are certified professionals with years of experience supporting multiple IT environments and troubleshooting situations. This allows us to offer consultation, application, and implementation services.
Microsoft Partner
As a Microsoft Cloud Solution Provider (CSP), Iserv simplifies purchasing and managing Microsoft services. As a trusted partner and advisor, Iserv takes the time to understand your business and we help you to maximize return on your Azure assets through the development and execution of a comprehensive cloud strategy.
Comprehensive Azure design, deployment, and management services. Iserv enables customers to realize the full potential of their Azure assets -- achieving business outcomes through scalability, security, reliability, performance, and cost optimization. Iserv helps customers gain visibility into their resource utilization, security and access controls, redundancy and disaster recovery, compliance, and costs.
Service
We operate by the philosophy that all customers - deserve individual attention and solutions that meet their unique needs. We are honored to serve you at Iserv.
Founded
1995
Company size
11-50 employees
Industry
Information Technology & Services
Org type
Privately Held
Headquarters
Grand Rapids, MI
Iserv is a national and scalable IT partner with expertise in Managed Services, Managed WiFi, Connectivity, Cloud and Voice solutions. Iserv’s holistic model unlocks meaningful business value through our custom design process, professionally engineered installation and 24/7/365 network operations center. Many Managed IT Service providers offer these services, but very few have them all under one roof. We are your single point of contact, meaning you will never need to field a support call or manually replace hardware again. Our certified engineers have over a century of experience providing these customized solutions and making IT outsourcing value-added for the organizations that we serve.
Knowledge
Iserv has 26+ years of experience supporting our products and services. Our engineering staff are certified professionals with years of experience supporting multiple IT environments and troubleshooting situations. This allows us to offer consultation, application, and implementation services.
Microsoft Partner
As a Microsoft Cloud Solution Provider (CSP), Iserv simplifies purchasing and managing Microsoft services. As a trusted partner and advisor, Iserv takes the time to understand your business and we help you to maximize return on your Azure assets through the development and execution of a comprehensive cloud strategy.
Comprehensive Azure design, deployment, and management services. Iserv enables customers to realize the full potential of their Azure assets -- achieving business outcomes through scalability, security, reliability, performance, and cost optimization. Iserv helps customers gain visibility into their resource utilization, security and access controls, redundancy and disaster recovery, compliance, and costs.
Service
We operate by the philosophy that all customers - deserve individual attention and solutions that meet their unique needs. We are honored to serve you at Iserv.
Founded
1995
Company size
11-50 employees
Industry
Information Technology & Services
Org type
Privately Held
Headquarters
Grand Rapids, MI