Solutions Engineer - US

😎 Our Culture

Quantum Metric's number one objective is happy people, diverse and inclusive culture.  We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.  

As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.  

We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships.

At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.

🚀 About The Role
As an Enterprise Solutions Engineer at Quantum Metric, you will serve as a trusted technical advisor supporting complex, high-value sales opportunities across North America. Working in close partnership with Enterprise Account Executives, you will engage with large, enterprise organizations to help them transform how they understand and optimize digital customer experiences.

In this role, you will guide the technical strategy for enterprise deals, aligning Quantum Metric’s platform with strategic business initiatives. You will connect with diverse audiences—from digital and product teams to C-level executives—positioning Quantum Metric as a critical component of enterprise digital transformation.

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🔧 Responsibilities

• Strategic Advisory: Guide the technical strategy for enterprise sales cycles across EMEA, from initial discovery to closing
• Solution Design: Create tailored demonstrations and narratives that align Quantum Metric’s platform with high-level business outcomes
• POC Execution: Lead complex proof-of-concepts, defining success criteria and quantifying measurable business value
• Technical Architecture: Translate customer needs into scalable solution architectures and clear value propositions
• Cross-Functional Partnership: Collaborate with Account Executives on deal orchestration and coordinate with Product/Engineering to ensure smooth post-sales onboarding
• Market Influence: Support RFP responses and provide structured customer feedback to influence the product roadmap

💡 Requirements

• Linguistic Skills: Professional level fluency in Spanish is a plus
• Experience: 4+ years in Enterprise Pre-Sales/Solutions Engineering within the SaaS or software sector
• Sales Acumen: Proven success supporting complex, multi-layered sales cycles for large enterprise organizations
• Stakeholder Management: Ability to engage both technical teams (architects/developers) and C-suite executives (CIO/CDO)
• Technical Depth: Hands-on experience with web technologies (JavaScript, HTML, CSS) and ROI-based solutioning
• Communication: Exceptional storytelling and presentation skills tailored for diverse corporate environments
• Agility: Strong organizational skills to manage multiple strategic deals and a willingness to travel 20–25%

Preferred Qualifications

• Experience in Digital Experience Analytics or CXM platforms
• Familiarity with agentic AI, enterprise data architecture, or tagging strategies
• Background in high-growth SaaS or digital transformation consulting
• Linguistic Skills: Proficiency in English and Spanish a plus 

\n$98,000 - $140,000 a year$98,000 - 140,000 base + variable \n

💻 Recruitment Process

Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest.

- Recruiter Screen (30 minutes)
- Take-Home Skills Assessment (30 minutes) 

- Hiring Manager Interview (60 minutes)

- Demo (60 minutes)
- Presentation (60 minutes) 
- In-person interview (30-90 minutes, subject to interviewer availability) 

- CEO Interview (30 minutes)

🏆 Perks and Benefits

This will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career. 

Group benefits

Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)

FSA, DCFSA, and HSA accounts

Employee Assistance Programs (EAP)

Telehealth options

Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident

Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program.

Discounts on Pet Insurance

401k (with employer match) and Options / Equity 

13 company holidays

Unlimited Paid Time Off 

Sick leave

Parental/Adoption Leave

In addition to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for professional development and team building.

Promotional opportunities 

Rewards and recognition programs 

Robust onboarding and training program

One-time stipend for work-at-home employees

Monthly business expense stipend

Flexible work environments

Employee Discount Program (Perks at Work)

Employee Referral Program 

Lead Referral Program

MacBook and awesome swag delivered to your door

Encouraging and collaborative culture 

RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)

🐉 About Quantum Metric

As a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives.

Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. 

Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. 

If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. 

Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to [email protected].

Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

Applicant Privacy Policy:  https://www.quantummetric.com/legal/applicant-privacy-policy/

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