Solutions Consultant

The Company

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

Job Summary

The Work You'll Be Doing

The Solution Consultant role at Granicus is a strategic position designed for professionals who thrive at the intersection of business problem-solving, technical storytelling, and cross-functional execution. This is where public sector challenges meet transformative solutions, and you are the one connecting the dots.

As a Solution Consultant, you’ll own discovery and solution design for opportunities. You will guide government stakeholders through structured exploration of needs, and craft solution strategies that map to Granicus products, implementation realities, and agency mission priorities. You’ll partner with Revenue, Solution Architect, Product, and Professional Services teams to design and deliver solution recommendations that influence outcomes and set the tone for long-term partnerships. In this role, you’ll support active revenue opportunities through discovery, solution design, and executive‑level solution presentations.

What Your Impact Will Look Like

About Our Team

We are a collaborative, mission-driven group of presales professionals who are driven by purpose, guided by curiosity, and committed to continuous improvement. We believe in the power of technology to improve lives. We partner closely with Revenue, Product, and Marketing to connect government agencies with solutions that create measurable impact. Our team values humility, creativity, and mutual support—and we celebrate small wins as much as major milestones.

You’ll be joining a supportive environment where questions are encouraged, mistakes are part of learning, and continuous growth is the expectation.How We Show Up to Work

We approach every engagement with empathy, professionalism, and a deep respect for the complexity of public sector work. We show up prepared, curious, and ready to help—whether we’re collaborating with a teammate, leading discovery, or presenting a solution strategy. We believe how we show up matters just as much as what we deliver. We trust each other, give feedback generously, and strive to model integrity and thoughtfulness in everything we do.

You Will Love This Job If You Have

Knowledge/Skills/Abilities:

• Own discovery and solution design for opportunities across government verticals
• Partner with Revenue teams to shape opportunity flow, including qualification, stakeholder coverage, and solution alignment
• Facilitate structured pre-sales discovery sessions with government stakeholders to uncover desired outcomes, success metrics, blockers, context, and buying criteria
• Design and deliver value‑based solution presentations aligned to agencies’ mission and functional outcomes
• Translate customer needs into compelling, actionable solution narratives that reflect agency executive priorities and economic value
• Work cross-functionally with Architects, Product, and Services to validate solution approaches and flag risks early
• Contribute to internal frameworks, configuration playbooks, and reusable content based on live deal experience
• Share insights from discovery and solutioning that inform messaging, product direction, or field enablement

This role is not focused on:

• Post‑sale implementation or delivery ownership
• Configuration‑heavy or developer‑led consulting
• Long‑term customer support or managed services

Experience/Credentials:

• 3+ years of experience in a presales role (Solutions Consultant, Sales Engineer, or equivalent)
• GovTech Experience Preferred - Experience supporting state, local, or federal government sales cycles
• Experience supporting net‑new and expansion SaaS sales
• Proven ability to lead discovery, solution presentations, and demos, and contribute to solution positioning in complex buying environments
• Evidence of value engineering – Successful use of supporting materials like ROI/Cost of Inaction statements, financial implications of achieving or not achieving targeted success metrics, economic business cases
• Clear, effective written and verbal communication skills across both technical and business stakeholders
• Demonstrated ability to develop structured solution designs using templates, visuals, and narratives
• Familiarity with Salesforce, Microsoft Teams, and collaborative solutioning environments
• A consultative, customer-first mindset and deep interest in public sector modernization
• Proficiency with AI-enabled productivity tools to streamline research, summarize complex information, generate content, and improve operational efficiency.

How Success Is Measured

• Owns solution design and discovery across all assigned opportunities
• Produces clear, aligned solution design documentation that supports seamless deal and account strategy and execution
• Regularly receives positive feedback from Revenue teams, including sellers and leaders, and SC leaders, on value and strategic contribution
• Contributes to internal improvement—templates, tools, retrospectives, or enablement—based on field experience
• Consistently demonstrates initiative, reliability, and cross-functional collaboration that elevate team performance

Pay Range

USD $100,000.00 - USD $105,000.00 /Yr.

About Us

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey.
• A few culture highlights include – Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employeepopulation

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

The Benefits

At Granicus, we offer a
comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance—starting from day one. Here’s what you can expect as a U.S.-based team member:

Flexibility & Balance

• Flexible Time Off – Take the time you need to rest, recharge, and live your life.
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
• Work From Home Reimbursement – Support a productive home office environment.

Health & Wellness

• Multiple Health Plan Options – Including a 100% employer-paid plan.
• Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
• Fitness Reimbursement Program – Stay active, your way.
• On-Demand Mental Health Support – Access to Headspace and other wellness tools.

Family & Future

• Paid Parental Leave – For both birthing and non-birthing parents.
• Traditional & Roth 401(k) – With a generous company match.
• Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.

Growth & Recognition

• Online Learning Platforms – Fuel your professional development.
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.

Equal Opportunity Employer

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.