Software Developer III - Audio

Job Details: Job Location: 110 S. REGENT STREET SUITE 500 - SALT LAKE CITY, UT, Salary Range: Undisclosed, Job Summary

Provide expert-level design and development expertise across the full stack: front-end, back-end, APIs, databases, and integrations. Create and maintain software products including applications, web pages, client portals, reports and queries, and other products as requested. Leverage modern AI-assisted and agentic development tools to accelerate delivery, while bringing the engineering depth to review, validate, and stand behind everything that ships, whether written by a person or generated by AI. Interface with clients, customers, and internal users to gather requirements, troubleshoot issues, and deploy solutions. Train other team members and provide technical leadership in design and development matters. Help develop and support software development best practices. A significant focus of this role is building real-time audio and telephony systems—capturing, processing, and delivering live call traffic—so experience with VoIP/telephony or audio-streaming systems is highly valued. This role operates on a hybrid work model.

Major Responsibilities

Design and develop scalable, reusable, secure, and maintainable software solutions.
Lead the implementation of complex features and resolve high-impact technical issues.
Define and enforce coding standards, best practices, and design principles.
Optimize system performance and scalability through code and architecture improvements.
Work closely with product managers, business analysts, and other stakeholders to understand requirements and translate them into technical solutions.
Participate in architectural discussions and contribute to technical decision-making.
Collaborate with cross-functional teams, including QA and UX/UI.
Guide and mentor junior and mid-level developers through technical challenges.
Conduct thorough code reviews to ensure quality and adherence to standards.
Leverage agentic AI development tools (e.g., Claude, Codex, GitHub Copilot, Cursor, OpenCode, etc.) to design, build, and refactor software, and rigorously review and validate AI-generated code for correctness, security, and maintainability.
Share knowledge and promote continuous learning within the team.
Take ownership of technical aspects of projects, ensuring timely and successful delivery.
Break down complex tasks into smaller, manageable components for the team.
Identify risks and propose solutions to mitigate them during project planning.
Stay updated on emerging technologies and industry trends.
Propose and implement innovative solutions to improve processes, tools, and overall codebase quality.
Promote the adoption of new tools, frameworks, or methodologies to enhance development efficiency.
Design, build, and maintain software that captures and processes mirrored SIP trunk traffic (via switch SPAN/port-mirror), including SIP signaling parsing and RTP stream reconstruction into call audio.
Develop audio-handling components, including codec decoding/encoding (e.g., G.711), audio file formats, and the extraction and storage of call metadata.
Implement real-time delivery mechanisms (e.g., WebSockets, gRPC, WebRTC) for live audio consumption.
Other duties as assigned.

Qualifications:
Education and/or Experience

Strong back-end development expertise in C# (.NET / ASP.NET Core) and Python (e.g., FastAPI, Django), with the ability to design and build robust, secure APIs and services. Equivalent depth in another modern back-end stack will also be considered.
Solid understanding of database and data-layer design, including relational databases, data modeling, and writing efficient, well-structured queries.

Proficiency with a modern JavaScript/TypeScript front-end framework (such as React, Next.js, Angular, or Vue), including component architecture, state management, routing, server-side rendering, and data fetching and caching patterns.
Skilled at building responsive, accessible UI from design specifications (e.g., Figma), with strong attention to cross-device compatibility, performance, and usability.
Experienced in full-stack architecture and design—structuring code and data flow and building scalable, reusable, and maintainable systems end to end.
Strong experience with cloud-based deployment and integration across Azure, AWS, and/or Google Cloud, including CI/CD pipeline implementation and environment configuration.
Hands-on experience using AI-assisted and agentic development tools (e.g., Claude, Codex, GitHub Copilot, Cursor, OpenCode, etc.) in a daily workflow, paired with the engineering depth to critically review, test, and validate AI-generated code rather than accepting it at face value.
Provided technical mentorship to mid- and junior-level developers, fostering growth through guidance, feedback, and collaborative development practices.
Version Control: Expertise with Git and branching strategies.
Testing: Proficient in unit, integration, and end-to-end testing and modern testing frameworks.
Telephony/Audio: Experience with VoIP/telephony protocols and systems—SIP, RTP/RTCP, and SDP—or equivalent phone-system, PBX, or call-center platform experience (e.g., Asterisk, FreeSWITCH, Cisco, Avaya, or NICE/Verint recording).
6+ years of professional software development experience, with a proven track record of delivering complex projects.
Experience leading teams or managing technical projects.
Strong leadership and mentoring capabilities.
Excellent problem-solving and analytical thinking skills.
Clear and effective communication skills, both verbal and written.
Ability to work independently and collaboratively within a team.
Strong organizational skills to manage multiple priorities and deadlines.
Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or a related field (or equivalent experience, including relevant boot camps and industry certifications).

Physical Requirements/Essential Job Functions

Coding, collaborating, developing prototypes and projects from start to final product
Ability to multi-task technical problems efficiently.
Frequent computer use.
Sitting for long periods of time.
Concentrating for long periods of time.
Work with minimal supervision
Able to effectively estimate and manage time

Our Company: Priority Dispatch Corp. is an Equal Opportunity Employer. We are a small, fast-growing provider of consulting, training, and software products for the public safety market. Priority Dispatch is based in the U.S. in downtown Salt Lake City, Utah. We offer a comprehensive benefits package including medical, dental, and matching 401(k) programs, etc. Priority Dispatch Corp. (PDC) provides comprehensive, integrated solutions for Police, Fire, and Medical emergency dispatching. We incorporate the Emergency Priority Dispatch System® approved by the International Academies of Emergency Dispatch in all our products. PDC offers multi-agency emergency dispatching ProQA® software, as well as a card-set version, AQUA® quality improvement software, training, consulting, and Academy accreditation support. www.prioritydispatch.net