Social Media Content Creator

About Us

The Plumbing Authority is one of Knoxville's fastest-growing plumbing service companies, and we're looking for a creative, outgoing, and driven Social Media Content Creator to help grow our online presence across Facebook, Instagram, TikTok, YouTube, and other social platforms.

We're looking for someone who enjoys creating engaging content, telling stories, connecting with audiences, and bringing brands to life through social media. The ideal candidate understands what captures attention online, stays current with social media trends, and is excited about helping build one of the most recognizable home service brands in East Tennessee.

This role is ideal for someone who has experience creating content, growing social media accounts, has built an audience, developed a personal brand, or is currently producing content that consistently generates engagement.

This position will begin as part-time with the potential to grow into a full-time opportunity for the right person.

Responsibilities

• Create engaging social media content for Facebook, Instagram, TikTok, YouTube, and other platforms
• Film and edit short-form video content
• Develop content calendars and posting schedules
• Write captions and social media copy
• Capture photos and videos of technicians, projects, company events, and customer stories
• Visit residential and commercial job sites to capture original content
• Attend company events, community events, sponsorships, networking opportunities, and other local activities to create content
• Visit local businesses and locations throughout the Knoxville area for content creation opportunities
• Conduct interviews with team members, customers, and community partners when appropriate
• Monitor engagement and respond to comments/messages when needed
• Track social media performance and provide recommendations for growth
• Stay current on social media trends and platform updates
• Collaborate with management to promote company initiatives, specials, community involvement, and company culture
• Help increase brand awareness, community engagement, audience growth, and lead generation through strategic content creation and social media marketing efforts
• Develop a significant following for our brand

Qualifications

• Experience creating content for social media platforms
• Strong video editing skills preferred
• Understanding of Facebook, Instagram, TikTok, and YouTube best practices
• Excellent communication and storytelling abilities
• Ability to work independently and manage deadlines
• Photography, videography, and graphic design experience is a plus
• Marketing, communications, or related field preferred but not required
• Must be currently enrolled in a college, university, or technical program, or have completed an Associate's or Bachelor's degree
• Reliable transportation and willingness to travel throughout the Knoxville area to capture content

Work Schedule

• Part-Time (approximately 15-20 hours per week)
• Hybrid schedule
• Some on-site work required in Knoxville, TN for content planning

Compensation

Compensation will be based on experience, skill level, and portfolio quality.

Required Application Materials

To be considered, applicants must submit:

1. Resume
2. Portfolio or work samples
3. Links to social media accounts, pages, or campaigns they have managed (if applicable)
4. Examples of video content they have created and edited
5. Brief explanation of their role in each project submitted

Applications without portfolio links, video samples, or examples of previous work may not be considered.

Bonus Qualifications

Experience growing local business social media accounts, running paid social campaigns, creating viral content, or producing content for home service companies is highly valued.

Application Question

Please provide links to any social media accounts, videos, campaigns, or content you have created that demonstrate your skills. Tell us what your specific responsibilities were for each example.