Smartsheet Administrator

BIICS, Inc is looking to fill a
Smartsheet Administrator position. The position is located in Tallahassee,
Florida. The incumbent must live in Florida and be available to work in
Tallahassee, Florida if required. Consultants are required to be off the week
of Christmas and New Year unless services are required with prior approval from
division leadership.

Responsibilities:

• Administer
  and maintain the enterprise Smartsheet environment, including workspaces,
  assets, user access, security settings, and governance controls.
• Design,
  develop, and support Smartsheet solutions including sheets, reports,
  dashboards, forms, and automated workflows.
• Configure
  and maintain workflow automations utilizing Smartsheet Automation, Data
  Shuttle, Bridge, Control Center, Dynamic View, WorkApps, and related platform
  capabilities.
• Collaborate
  with business stakeholders to gather requirements and translate business
  processes into scalable Smartsheet solutions.
• Design,
  implement, and maintain integrations and automated data exchange processes
  between Smartsheet, Microsoft 365 services, and other enterprise applications.
• Configure
  and maintain approval workflows, notifications, alerts, reminders, data
  collection forms, and reporting solutions.
• Troubleshoot
  and resolve application, workflow, data synchronization, and integration
  issues.
• Manage user
  provisioning, permissions, access controls, workspace governance, and platform
  administration activities.
• Monitor
  platform utilization, workflow effectiveness, and adoption metrics; identify
  opportunities for optimization and continuous improvement.
• Develop and
  maintain technical documentation, administrative procedures, user guides, and
  governance standards.
• Provide
  user support, training, and consultation on Smartsheet best practices and
  solution design.

Requirements

• Bachelor’s
  degree in Computer Science, Information Systems, Business Administration, or
  related field; equivalent experience may be substituted.
• Minimum 3
  years of experience administering Smartsheet Enterprise or a comparable
  workflow automation platform.
• Experience
  with Smartsheet Data Shuttle, Bridge, Control Center, Dynamic View, WorkApps,
  dashboards, forms, and workflow automation.
• Experience
  integrating Smartsheet with Microsoft 365 services including SharePoint Online,
  OneDrive, Teams, Outlook, Power Automate, and Azure AD/Entra ID.
• Experience
  developing automated business processes, approval workflows, notifications,
  reports, and dashboard solutions.
• Experience
  utilizing REST APIs, JSON, and automated data exchange processes.
• Experience
  managing user access, permissions, governance, and platform administration.
• Experience
  troubleshooting application, workflow, integration, and data synchronization
  issues.
• Ability to
  serve as a project team member or technical lead while providing guidance and
  knowledge transfer to business and technical stakeholders.
• Strong
  communication skills with experience creating technical documentation,
  procedures, and end-user guidance.