Slot Attendant - Part Time
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Bally's Chicago
Lincoln, RI, US
Summary
The Slot Attendant must promote high levels of customer service by assisting guests on the Gaming floor to enhance their experience, while demonstrating knowledge of services, VLT functions, and encouraging Players’ Club Card participation. Key duties include circulating visibly, responding to guest inquiries, handling VLT tickets, recognizing minors and problem gaming signs, and maintaining professional radio communication.
Job Description
Responsibilities:
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- Demonstrate knowledge concerning Twin River services, features, attractions, promotions and special events to respond accurately to guest/member’s inquiries.
- Demonstrate knowledge concerning the basic functions of video lottery terminals and game themes.
- Circulate throughout the assigned room(s) on the Gaming floor, remaining visible to guests.
- Communicate with Floor Supervisors when a guest may have earned or deserves a complimentary meal or amenity.
- Act professionally when making radio transmissions.
- Return all unclaimed VLT tickets to a Floor Supervisor.
- Remain on the Gaming floor until the assigned room is clear (i.e., all guests have left the Cashier Booth area at closing).
- Perform other duties as assigned by Gaming Management.
- Recognize and respond to minors in the Casino (under the minimum age of 18 years old).
- Recognize signs of problem gaming and alcohol intoxication.
- Demonstrate knowledge concerning all aspects of the Twin Rivers Players’ Club Card and encourage guest participation.
- Demonstrate knowledge concerning attractions, special events and services available in the local community.
Working Conditions:
- Work is performed on the Gaming floor and in areas that may be unusually hot, cold, noisy, smoky and/or poorly lighted.
Target Hourly Range: $16.00
Bally's Lincoln Casino Resort: About | LinkedIn
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
