Ski Tuning Technician
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Waterville Valley Resort
Waterville Valley, NH, US
Summary
The Tuning Technician is responsible for fitting, servicing, and maintaining alpine skiing and snowboarding equipment, including binding mounting and repairs. They must also provide excellent customer service by greeting guests and assisting with equipment information in a retail environment.
Job Description
Job Details: Job Location: Waterville Valley Resort - Waterville Valley, NH, Position Type: Seasonal, Salary Range: Undisclosed, As a Tuning Technician you are responsible for working directly with guests and retail hard goods staff to fit, service, and maintain snowboarding and alpine skiing equipment including, but not limited to binding, mounting, and adjustments, equipment repair, tuning, and waxing. As a customer focused organization, a crucial part of each employee’s job is to get and keep guests.
Responsibilities:
Greeting customers as they enter the ski shop, and provide them with information on available skiing and snowboarding equipment and supplies
Tune and repair skis and snowboards
Perform binding calibrations, testing, and certifications
Mounting and testing of bindings
Complete, track, and file necessary paperwork
Maintain cleanliness and organization of shop area
Cross-trained in all Retail Shop positions
Understanding our products and services, what guests need and how to raise the bar to provide excellent service to customers, general public and employees
Must be able to multitask in a busy retail environment and be a team player
Must be able to work a flexible schedule which includes weekends and holidays
Report any potentially harmful equipment or situations to the immediate supervisor without delay
Report safety-related accidents and incidents at once to immediate supervisor
Follow all company and department safety policies and procedures
Operate equipment in a safe manner that will not lead to injury of yourself or others
Qualifications:
