Ski Technician

Job Details: Job Location: IDrive 18 - Orlando, FL, Position Type: Seasonal, Salary Range: Undisclosed, Job Category: Retail, Our ski technicians are the heart of our service program, providing customers with technical know-how while providing repair and maintenance expertise for their equipment. In addition to friendly and knowledgeable customer service, technicians are responsible for a variety of ski and snowboard services, including boot fitting; binding installation and adjustment; function testing; ski/snowboard tuning, including stone grinding and hot waxing; delamination repair; base welding and epoxy work. Technicians also perform general shop maintenance, including ski tuning machines. During the busiest part of our season, technicians are often asked to help out in other parts of the store as well, all while ensuring the cleanliness, safety, and functionality in all aspects of the shop operations.

All Peter Glenn technicians hold customer safety as a primary consideration. All equipment returned to customers from our shop has been carefully examined and cared for as though it were our own. Our customers know this and as a result our ski techs are respected and trusted as the professionals they are.
Skills/Requirements:
A passion for mountain sports and lifestyle and the ability to share that passion with customers
Knowledge of, or a keen desire to learn, about winter sports equipment and accessories
Proven problem-solving ability: effectively identifying, analyzing, following through, and resolving issues, and a proven ability to show attention to detail
Great attitude & quick learner
Mechanically inclined
Effective communication skills-- clear, concise, and positive, both written and verbal
Excellent customer service skills
Self-starter with ability to multi-task
Ability to complete tasks quickly and under pressure
Remain current on new industry products and trends; demonstrate knowledge of products

Qualifications/Education:

High School Diploma or Equivalent
Retail experience required
Experienced or certified (certification is available through equipment manufacturers) is a plus.
Experience working on skis and snowboards a plus. Willing to train the right applicant
Must be fluent in English, fluency in second language highly desirable
Able to tolerate prolonged periods of standing, and walking short distances
Able to tolerate squatting, lifting, carrying (ski/snowboard equipment, some boxes up to 50 lbs, with assistance) are also required
Possible other physical demands talking, standing, walking, bending, squatting, kneeling, reaching, carrying, climbing, and more

Benefits:

Benefits include a fun team environment, competitive pay, and 401K.  Also, as a Peter Glenn employee not only can you gain knowledge through ExpertVoice training website but earn super discounts below wholesale on all of your favorite brands.