Customer Site Operations Manager

Job Details: Job Location: Ford Engine Plant Dearborn MI (5401) - Dearborn, MI, Salary Range: $70000.00 - $90000.00, Job Shift: Any, Site Manager
Sharonville, OH – Livonia, MI – Dearborn, MI

Job Description

Who We Are:

We are a family-owned business that supplies cutting tools, abrasives, and other manufacturing supplies to aerospace, defense and automotive customers.  Founded in 1958, we are the largest cutting tool reconditioning firm in North America.  We are committed to providing quality products and outstanding service, supported by the uncompromising dedication of our employees. This position will be based on-site at one of our major automotive manufacturing customers' facilities. Openings are currently available in Sharonville, OH, Livonia, MI, and Dearborn, MI. Applicants will be considered for the location they select during the application process.

If you have: 

Experience interacting with and presenting to high-level customer contacts
Experience in contract compliance
Excellent customer service
Experience with purchasing and ERP systems
Inventory management experience
Strong knowledge of windows-based operating system and software
Strong written and oral communication skills
Superior project management skills
Experience working with and managing cross functional teams
Technical knowledge of cutting tools and MRO products
Demonstrated experience driving results and accountability
Time management skills
Ability to perform the essential functions of the job, with or without reasonable accommodation

 A typical day may look like this: 

Oversee all site operations
Address customer concerns in a timely manner
Ensure employees are properly trained and working safely
Extensive interaction with staff i.e., scheduling, problem solving and evaluating performance
Interact with receiving personnel regarding incoming deliveries
Investigate inventory discrepancies
Report any pertinent issues to the USTG Account Manager
Interact with customer and suppliers regarding project management
Participate in Cost Savings Program
Manage inventory
Assist with developing quotes as needed
Manage customer reports- development, distribution, accuracy.
Attend regularly scheduled meetings with customer.
Other duties assigned
80% Walking/Standing
20% Sitting
Lifting up to 50 lbs.

We provide: 

Health, Vision, Dental and Life Insurance
Competitive salary 
401K benefit options
9 Paid holidays
Paid time off/vacation accrual 
Weekly Pay 
Tuition reimbursement
A work-hard play-hard environment 
Personal and professional growth  

Equal Opportunity Employer M/F/Disability/Protected Vet
For more information or to request a reasonable accommodation to apply for a position, please contact our Human Resources Department at 573-431-3856.

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Non-U.S. persons selected for this position must meet eligibility requirements for access to export-restricted information. The ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

 
Qualifications: