Site Lead

Job Details: Job Location: Santa Barbara Navigation Center - Santa Barbara, CA, Education Level: Not Specified, Salary Range: $25.00 - $25.00Hourly, Job Category: Shelter Services,  

Status: Full-Time, Non-Exempt | Payrate: $25.00/Hour | Schedule: Monday 2:30 p.m. - 11:00 p.m., Thursday 1:00 p.m.- 9:00pm, Friday - Sunday 2:30 p.m. -11:00 pm

Job Summary: The Site Lead is responsible for overseeing daily operations at the Emergency Shelter Program, including managing shelter staff, client activities, and services while ensuring a safe, client-centered environment. This position involves crisis intervention, staff support, coordinating volunteers, and maintaining facility organization. The Site Lead also assists with administrative tasks, such as supply coordination and reporting, and participates in training and staff meetings. 
 
Essential Duties and Responsibilities: 
Shelter 

Assist in the implementation of all shelter activities to ensure quality delivery of services. 

Oversee all shelter staff, security, and client activities 

Oversee distribution of services and all program services while on duty 

Assist in the coordination of volunteers and support services 

Oversee the organization of supplies and facility’s needs 

Management 

Support shelter staff during designated shifts 

Assist in various aspects of staff’s duties 

Assist in coordinating and managing special group events and holiday events 

Provide crisis/conflict intervention 

Communicate any staff or shelter issues to Program Manager 

Administration 

Coordinate supply and service needs 

Assist with securing necessary resources 

Assist with record keeping and reporting 

Miscellaneous 

Attend staff meetings and training workshops as needed 

Assist with general duties (stocking supplies, copies, fax, phone calls, etc.) 

Enhance job performance by applying up-to-date professional knowledge gained by attending seminars and conferences and reviewing professional publications 

Perform ad hoc projects as appointed by Supervisor 

Qualifications:  

Experience 

Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs 

Ensure a client-focused, trauma-informed, and housing-focused shelter approach 

Ability to perform crisis intervention as needed 

Previous shelter experience is preferred but not required 

General 

Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional and safe environment while on duty; and establish and maintain effective working relationships with others 

Dependability, responsibility, and the ability to communicate effectively and respectfully 

Fluency in Spanish is of significant value 

Physical Requirements 

Ability to lift, bend, push, and pull up to 50 pounds 

Prolonged periods of standing and the ability to work in a fast-paced environment