Shipping Coordinator: M-F 6am-2:30pm

Job Details: Job Location: Knoxville Plant - Knoxville, TN, Salary Range: Undisclosed, Reily Foods Company has a passion for flavor and has been providing iconic foods and beverages that create meals and memories for over 120 years! Our products consist of New England Coffee, French Market Coffee, Luzianne Iced Tea, Blue Plate Mayonnaise, Swans Down Cake Flour, Tiger Sauce, and Carroll Shelby Chili (to name a few) and can be found in foodservice and retail locations around the country.

Job Summary: The Shipping Coordinator is responsible for ensuring that all carrier appointments are scheduled, customer orders are communicated with the distribution team to confirm items are staged and ready, paperwork associated with shipping, receiving and returns are completed and accurate and the shipping office is professional, organized and clean. 

 
Essential Functions and Responsibilities:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions if it does not create an undue hardship for the department/company. 

Schedules all pick-up and delivery appointments with carriers with reasonable time frames to complete 

Checks in drivers and enters all required documentation 

Maintains files and scanning of all required documentation 

Accurately enters all pickup and delivery information on the loading or unloading forms 

Assigns drivers to dock doors and ensures freight is marked appropriately on dock for correct floor to door loading 

Ensures work is sent to the floor for picking within a reasonable time frame to accomplish 

Monitors potential shortages and checks all open released orders to avoid potential cuts 

Marks all pick-ups that are late with a reason code 

Ensures proper items are filled in on the Bill of Ladings, seal, trailer number, pick up numbers, and Pro numbers 

Handles all UPS and FedEx shipping 

Completes a safety inspection of all fire extinguishers and fire hoses monthly 

Assists with loading as needed 

Seeks additional tasks when assigned work is completed 

Participates in annual and other periodic physical inventory cycle counts 

Follows all safety procedures and actively participates in safety training and safety system ownership initiatives 

Maintains safe and efficient use of equipment, tools, and person; reports any injury, accident, or unsafe condition to supervisor immediately 

Supports and complies with GMP’s; understands and follows emergency action plan 

Supports food safety, quality, and legality 

Ensures the operation is providing food-safe, quality products which meet or exceed all product specifications and regulatory requirements 

Other duties as assigned 

Qualifications: Qualifications:  The qualifications listed below are representative of the knowledge, skills, abilities, and attributes required to perform this job successfully. 

Intermediate computer skills with the ability to learn new software quickly 

Proficient with Microsoft programs, especially Word, Excel, and Outlook 

Good attention to detail, organizational skills, and ability to meet deadlines 

Basic math skills 

Good communication, both written and verbal 

Strong customer service skills  

Positive attitude and team player 

Work Environment and Physical Demands: The work environment characteristics are representative of those that may be encountered while performing the essential functions of the job. The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

We offer a comprehensive and thoughtfully designed benefits package that supports the well-being, financial security, and work-life balance of our employees.

10 Paid Company Holidays
Generous Paid Vacation & Sick Time
Comprehensive, Affordable Medical, Dental & Vision Coverage for you and your family
Health Savings Account (HSA) with company contributions
Flexible Spending Accounts (FSA) & Dependent Care FSA (DCFSA)
401(k) Retirement Plan with company match and discretionary profit sharing
Employee Assistance Program (EAP) and financial wellness resources
Company‑Paid Disability
Company‑Paid Life Insurance equal to 3× annual compensation
And more benefits designed to support your health, wealth, and well‑being

Together, these benefits reflect our commitment to caring for our employees both inside and outside the workplace.