Shift Supervisor / Server
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Jimmy's Famous American Tavern
Dana Point, CA, US
Summary
The Shift Supervisor/Server is responsible for leading front-of-house staff, managing daily restaurant operations, and ensuring high-quality guest service. They also handle administrative tasks such as cash management, staff training, and compliance with health and safety regulations.
Job Description
About the Role:Jimmy's Famous American Tavern in Dana Point, CA is looking for an energetic and experienced Shift Supervisor / Server to join our team! This dual role is perfect for someone who thrives in a fast-paced restaurant environment and loves both leading a team and delivering an outstanding guest experience. If you're passionate about hospitality and ready to take the next step in your career, we want to hear from you!
Responsibilities:
- Supervise and support front-of-house staff during assigned shifts to ensure smooth, efficient service
- Provide exceptional table service, including taking orders, delivering food and beverages, and ensuring guest satisfaction
- Open and/or close the restaurant, including cash handling, end-of-shift reporting, and securing the premises
- Train, coach, and motivate servers and support staff to uphold service and hospitality standards
- Resolve guest complaints and concerns promptly and professionally
- Monitor dining room flow, coordinate with kitchen staff, and manage seating to optimize the guest experience
- Ensure compliance with food safety, alcohol service, and health code regulations
Requirements:
- 2+ years of full-service restaurant serving experience required
- Prior supervisory or lead server experience strongly preferred
- Strong knowledge of food, craft beverages, and American cuisine
- Valid RBS (Responsible Beverage Service) certification or ability to obtain one
- Excellent communication, leadership, and conflict-resolution skills
- Ability to work nights, weekends, and holidays in a high-volume environment
- Positive, team-first attitude with a genuine passion for hospitality
About Us:Jimmy's Famous American Tavern is a beloved destination known for its scratch-made American comfort food, craft cocktails, and warm, welcoming atmosphere. With a loyal following of guests who keep coming back for the food and the experience, JFAT has built a reputation for quality and community. Our team members love working here because of the supportive culture, strong leadership, and the pride that comes with being part of something truly special.
Jimmy’s Famous American Tavern (JFAT)
In a country so rich in differing food traditions our approach is in a creative take on American regional classics. Our menu features popular regional dishes from around the country but approaches them from an ‘Artisanal’ point of view. Twenty years ago, it would have been a tough task to build a collection of American artisan foods. Today, there’s such a bounty it has become difficult to narrow down the myriad options. “Artisanal cooking” refers to food that is freshly prepared, hand crafted, in small batches, using high quality ingredients, and employing traditional methods. It reflects a devotion to detail and a reverence for the freshest ingredients, simple presentations, and an inspired blend of tradition and creativity. Everything begins with only the best ingredients prepared from scratch daily. With every dish we’ve tried to stick to the basics, simply prepared with the highest quality ingredients available and delivered with bold and “crave-able” flavors.
At Jimmy’s we embrace the philosophy of utilizing locally raised , natural, and sustainable food products whenever possible and we strive to partner with growers, farmers, and fisherman who adhere to these same principles. We also feel the importance of giving to and being a part of the local community and charity organizations. The J-Fat philosophy also extends to outside our kitchens. We are also proud partners with the Monterey Bay Aquarium’s ‘Seafood Watch’ program, serving only sustainable and properly harvested fish and shellfish species and all our meat and poultry are all naturally and humanely raised and harvested. We also are a nationally certified GRA “Green Restaurant” which involves water and utility saving equipment and techniques, the use of recycled building and paper materials and supplies, as well as a food composting program as we feel we must support a clean, vibrant environment.
Founded
2010
Company size
51-200 employees
Industry
Restaurants
Org type
Partnership
Headquarters
Dana Point, California
Jimmy’s Famous American Tavern (JFAT)
In a country so rich in differing food traditions our approach is in a creative take on American regional classics. Our menu features popular regional dishes from around the country but approaches them from an ‘Artisanal’ point of view. Twenty years ago, it would have been a tough task to build a collection of American artisan foods. Today, there’s such a bounty it has become difficult to narrow down the myriad options. “Artisanal cooking” refers to food that is freshly prepared, hand crafted, in small batches, using high quality ingredients, and employing traditional methods. It reflects a devotion to detail and a reverence for the freshest ingredients, simple presentations, and an inspired blend of tradition and creativity. Everything begins with only the best ingredients prepared from scratch daily. With every dish we’ve tried to stick to the basics, simply prepared with the highest quality ingredients available and delivered with bold and “crave-able” flavors.
At Jimmy’s we embrace the philosophy of utilizing locally raised , natural, and sustainable food products whenever possible and we strive to partner with growers, farmers, and fisherman who adhere to these same principles. We also feel the importance of giving to and being a part of the local community and charity organizations. The J-Fat philosophy also extends to outside our kitchens. We are also proud partners with the Monterey Bay Aquarium’s ‘Seafood Watch’ program, serving only sustainable and properly harvested fish and shellfish species and all our meat and poultry are all naturally and humanely raised and harvested. We also are a nationally certified GRA “Green Restaurant” which involves water and utility saving equipment and techniques, the use of recycled building and paper materials and supplies, as well as a food composting program as we feel we must support a clean, vibrant environment.
Founded
2010
Company size
51-200 employees
Industry
Restaurants
Org type
Partnership
Headquarters
Dana Point, California
