Shift Manager
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Goodfellows Italian Specialties LLC
NJ
Summary
The Shift Manager is responsible for overseeing restaurant operations, supervising staff, and ensuring smooth service during their shift. They must also manage inventory, handle customer complaints, and provide productivity reports to management.
Job Description
Benefits:
- Employee discounts
- Paid time off
- Competitive salary
Benefits/Perks
- Flexible Scheduling
- Competitive Compensation
- Career Advancement Opportunities
Job SummaryWe are seeking an experienced Weekend Shift Leader to join our team! As a Shift leader, you will be responsible for the restaurant’s operational performance during your shift. You will supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience. Must be available Saturdays & Sundays. Full time schedule also available.
Responsibilities:
- Train and manage employees and assign duties as needed
- Lead team in providing exceptional customer service
- Resolve customer complaints gracefully and with tact
- Adhere to all health and safety rules and regulations
- Provide sales and productivity reports to upper management
- Maintain appropriate inventory levels, reorder and restock when necessary
- Cover the shifts of absent employees
Qualifications:
- Previous food service experience
- Familiarity with Microsoft Office, restaurant management software, and POS software
- Ability to remain calm and thrive under pressure
- Excellent management and leadership skills
- Strong communication and problem-solving skills
