Shift Leader-Team Captain

If you’re looking for a purpose and not just a job, join the Smoothie King team and turn your purpose into a fulfilling passion!

We're not just the pioneers of the nutritional smoothie; we're the champions of inspiring people to live a healthy and active lifestyle. With over 1300 stores and counting, we’ve grown to become the largest nutritional smoothie bar in the nation, with a simple recipe for success: Hire the best people, use the best ingredients, and blend with a purpose.

At Smoothie King, we're serious about our clean ingredients and passionate about our guests' health and wellness journeys—but that doesn't mean we don't know how to have a good time. Here, you'll find work that's equal parts challenging and rewarding, all within a culture that's as amazing as our smoothies. We're committed to continuous improvement, achieving our goals, and fostering a supportive and collaborative environment where every team member can thrive.

Overview

As a dynamic, rapidly growing company, we are looking for a purpose-driven Shift Leader to join our expanding team and become an ultimate ambassador of our brand. In this role, you will serve as the Team Leader. You not only help Guests meet their fitness and nutrition goals by assisting them to help select smoothies and retail products that inspire them to maintain a healthy and active lifestyle, but also provide guidance to Team Members when General Managers are not in the store. The successful candidate will be passionate about the business, demonstrate willingness to take on new challenges, and lift our team by developing additional skills to assist and support our purpose.

• Blends smoothies according to the recipe ticket for a consistent taste.
• Ensures Guests purpose is met when smoothies are ordered.
• Greets and engages with the Guest to provide a friendly experience
• Ensures self and team on shift demonstrate “Guest comes first” attitude.
• Assists Team Members at the point of sale (POS) with upselling.
• Ensures deployment maps are in use and all Team Members understand assigned stations to maintain efficient store operations.
• Assists in Team Member management during scheduled shifts.
• Supports and adheres to company standards for operations, marketing/communications and brand identity.
• Encourages Team Members on shift to exceed goals and complete all checklist tasks.
• Fulfills cash handling and inventory reporting responsibilities with honesty.
• Properly prep all fruits, vegetables, frozen items, powders, and liquids.
• Perform opening and/or closing duties as designated.
• Informs General Manager to all problems or unusual matters of significance.
• Shows up on time and ready to work.

Responsibilities

• Provide an exceptional guest experience throughout our guest's visit.
• Act with a guest comes first attitude and connecting with the guest. Discover and respond to guest needs.
• Exceptional interpersonal skills - you are energized by working with people, both guests and your team.
• An eye for detail - you know that the little things, be it cleanliness, or the extra touch can make all the difference.
• Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Smoothie King.
• Maintain regular and punctual attendance.
• Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
• Self-starter with ability to work independently
• Friendly attitude in the face of adversity.
• Lives and promotes the culture, values, vision and mission of Smoothie King
• Adheres to the Smoothie King Handbook and all other Smoothie King polices.

Qualifications

• Basic knowledge of Microsoft Word, Excel, and Outlook.
• Ability to communicate effectively with guests, team members, and the community, both orally and in writing.

What We Offer

Join our team and enjoy an unusually fun work environment with an upbeat atmosphere and great team members. It is our purpose to maintain an environment our team members can brag about, where our focus and belief are built on our core values: We Are Better Together, We Keep Evolving, We Live Our Mission, We Do the Right Thing, and We Focus and Finish. With our core values at the forefront of every decision we make, it allows for collaboration, passion, and a no-limits mindset when it comes to your future! We keep our team happy with our great benefits package, free smoothies, flexible work schedules, office lunches and parties, monthly fitness challenges, free gym access, and more fun activities to make Smoothie King a happy and healthy place to work.

Our Mission

Inspire people to live a healthy and active lifestyle.

Our Vision

We make the world a better place by nourishing healthy habits.

At Smoothie King, when we say inspire people, we mean everyone. We champion a diverse and inclusive workforce that is representative of the guests we serve. We blend the unique members of our organization, celebrating what is both common and different to grow better together and Rule the Day. The foundation of our diversity efforts is closely tied to our core values, which includes “We Are Better Together” and “We Do the Right Thing”. We are proud to be an equal opportunity employer and consider all qualified candidates, without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, or medical condition or disability. If you are a person with a disability and you need assistance in applying for a position with Smoothie King, please call our People Services Department at 214-935-8900 and direct assistance will be provided.