Shift Leader, Balboa | Luke's Lobster
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LUKES LOBSTER
Newport Beach, CA, US
Summary
The Shift Leader is responsible for preparing and serving seafood-centric menu items while ensuring excellent guest interaction and product recommendations. They also oversee daily operations, including opening and closing the shack, managing a small team, and handling cash and tips.
Job Description
Job DetailsJob Location: CA - Newport Beach - Balboa - Newport Beach, CA 92662Salary Range: $22.00 - $22.00 HourlyJob Category: Restaurant - Food ServiceLuke’s Lobster is a Maine-inspired, fast-casual lobster shack known for its award-winning seafood rolls. Our seafood is traceable to its source, sustainably caught and processed by our own team to our own high standards.
Role : Shift Leader – Balboa
Compensation & Benefits
Wage: $22/hr + SIGNIFICANT TIPS
**On average, Luke’s Teammates earn an additional $11/hr when you factor in tips!**
Medical, dental, and vision insurance on a national PPO network with company premium contributions after one month if full-time
Access to an Health Savings Account (HSA) and supplemental insurance policies (Accident Insurance and Hospital Indemnity Insurance) if full-time
Low-asset fee 401k retirement plan after one month
Pre-Tax Commuter Benefits
Employee Discounts
50% off in shack
25% off Luke’s Online Market
Casual dress code and environment
Opportunities for advancement in a growing company
Duties & Responsibilities
We offer delicious, high-quality seafood that our guests love. To make that happen you’ll be-
Preparing and serving a simple, seafood-centric menu (there’s no cooking but some minor food prep)
Engaging in friendly guest interaction
Taking orders and recommending products at the register
Performing opening and closing duties, including cleaning and setting up for shifts
Utilizing your exceptional attention to detail, safety, cleanliness and organization
Communicating Luke's mission of serving sustainable, traceable seafood (We’re a certified B-Corp!)
What does that mean? Check it out here: https://www.bcorporation.net/community/lukes-lobster
Qualifications
Preparing and serving a simple, seafood-centric menu (there’s no cooking but some minor food prep)
Engaged guest interaction and frequent table-touches
Taking orders, recommending products, and creative merchandising at the register
Opening and closing duties including cleaning (sweeping, mopping, light dishes, setting up for AM/PM shift)
Exceptional attention to cleanliness and organization
Communicating Luke's mission of serving sustainable, traceable seafood
Opening and closing the shack as a key-holder
Overseeing a small team of 2-3 during your shift a
Cash handling, tip distribution
The Luke's Lobster Story
Luke’s Lobster was born out of the dream of Maine native and third-generation lobsterman, Luke Holden, to bring the quality lobster rolls of his youth to the big city. He and business partner, Ben Conniff, opened their first lobster shack in NYC’s East Village in October 2009. Now, almost 15 years later, Luke’s Lobster brings traceable, sustainable seafood to guests across the globe. We work directly with fishermen to hand pick the best seafood, bring it straight to our own seafood company in Saco, ME and then ship directly to our shacks, grocery partners, and consumers. From the dock to our guests, we’ve cut out the middleman. This means higher quality, better tasting seafood for you to enjoy and a fairer price for our fishermen. We know our fishermen, we know where and how they fish, and we work together to protect our oceans for tomorrow.
We are proud and passionate about the work environment we have fostered and are excited to see it continue to grow. We value diversity, creativity, transparency and open communication from all levels. Please visit www.lukeslobster.com for more inform
Equal Opportunity Statement
Luke's Lobster provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to any status, including but not limited to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Luke's Lobster complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Luke's Lobster expressly prohibits all forms of workplace harassment. Improper interference with the ability of Luke's Lobster employees to perform their job duties may result in discipline up to and including discharge. Essential job functions include standing for sustained periods of time, lifting objects from lower to higher positions, ascending or descending stairs, and bending, crouching, and reaching to low and high places. Luke's Lobster is a participant of E-Verify.Qualifications
Luke’s Lobster was born out of the dream of Maine native and third-generation lobsterman Luke Holden to bring the quality, affordable lobster rolls of his youth to the big city. After meeting business partner Ben Conniff on Craigslist (yes, Craigslist), the two twenty-somethings opened their first lobster shack in a 250 square foot space in NYC’s East Village in October 2009. Nearly a decade later Luke’s Lobster shacks can be found in ten states across the U.S., and in Japan and Singapore. You can also find Luke's products in Whole Foods Markets nationwide and can have them shipped anywhere in the US through our Online Market!
As part of its mission to serve the best tasting seafood, sourced responsibly, Luke’s Lobster also built a state-of-the-art seafood facility in Saco, Maine, that allows the company to not only buy lobsters directly from fishermen at the dock but immediately steam, pick, and send them to its shacks to ensure perfect flavor and texture with every bite and transparent sourcing detail for its guests. In 2018, Luke & Ben furthered their growing seafood company’s commitment to sustainability and socially conscious business practices by becoming a certified B Corporation®, reflecting Luke’s Lobster’s deep devotion to each of its communities, its family of teammates, and the environment. Please visit www.lukeslobster.com for more information.
Founded
2009
Company size
201-500 employees
Industry
Restaurants
Org type
Privately Held
Headquarters
Saco, ME
Luke’s Lobster was born out of the dream of Maine native and third-generation lobsterman Luke Holden to bring the quality, affordable lobster rolls of his youth to the big city. After meeting business partner Ben Conniff on Craigslist (yes, Craigslist), the two twenty-somethings opened their first lobster shack in a 250 square foot space in NYC’s East Village in October 2009. Nearly a decade later Luke’s Lobster shacks can be found in ten states across the U.S., and in Japan and Singapore. You can also find Luke's products in Whole Foods Markets nationwide and can have them shipped anywhere in the US through our Online Market!
As part of its mission to serve the best tasting seafood, sourced responsibly, Luke’s Lobster also built a state-of-the-art seafood facility in Saco, Maine, that allows the company to not only buy lobsters directly from fishermen at the dock but immediately steam, pick, and send them to its shacks to ensure perfect flavor and texture with every bite and transparent sourcing detail for its guests. In 2018, Luke & Ben furthered their growing seafood company’s commitment to sustainability and socially conscious business practices by becoming a certified B Corporation®, reflecting Luke’s Lobster’s deep devotion to each of its communities, its family of teammates, and the environment. Please visit www.lukeslobster.com for more information.
Founded
2009
Company size
201-500 employees
Industry
Restaurants
Org type
Privately Held
Headquarters
Saco, ME
