Shift Leader

Benefits:

• Employee discounts
• Flexible schedule

Job Description:

• Lead the team, making sure food is made accurately and taken to customers in a timely manner
• Show exemplary knowledge of the job and excellent customer service
• Deal with upset customers/problems with food in a polite way, making sure the customer is happy
• Accept deliveries, making sure that deliveries are complete and correct or that refunds are issued
• Communicate with managers/owners about the status of inventory; whether everything arrived on time and orders came complete and correct; whether any items in the store are running low

• Keep the front lobby and outside area clean while checking on it every 15 minutes
• Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times
• Prep food according to proper procedures
• Washing dishes and put away
• Show up on time and take breaks for the appropriate length of time
• Complete all opening and closing duties
• Perform additional tasks requested by your manager
• Follow sanitation guidelines
• Stock and rotate food
• Adhere to safety procedures

Requirements:

• Become food certified
• Must be able to handle a basic computer, POS system; handling cash and credit cards
• Follow health, sanitary, and safety requirements
• Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency
• Maintain a clean and work appropriate personal appearance
• Come to work with a positive attitude, and are willing to work well with others
• Leadership abilities